Team Lead

Team lead for International banking process

Hiring for Immediate joiner with BPO Banking Experience.

Role & responsibilities

• Monitor the departmental queues for alerts on a regular basis throughout the working day ensuring management are aware

of outstanding alerts at end of day

• Be familiar with the departmental systems/processes and their implementation
• Review transaction monitoring alerts in line with prescribed procedures: - Investigate the individual alerts to determine if there is a

potential suspicious transaction involved - Follow the recommended standard investigation steps - In addition, assess if there is anything

else unusual about a transaction, particularly based on experience of previous transactions - Assess the transaction in the context of previous

transactions and the clients business/purpose of the account if necessary review the client file - Assess the relevance of the geographies

of the remitter and beneficiaries of the transaction Where there are grounds for suspicion or a requirement for guidance in relation to an alert,

escalate in line with the procedures

• Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made
• Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process
• Assist with the preparation of departmental Management information reports
• Provide input to the maintenance of the departmental procedures • Provide advice and support to the Banks business units on the identification

of areas of risk as a result of transaction monitoring trends

• Any other associated duties required from time to time to meet the departmental responsibilities and goals

Contact details:

E mail ID: ramya.ramya1@teleperformancedibs.com

Ph No: 8050980644

Best Regards

Ramya V