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3.9

based on 27.1k Reviews

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336 Teleperformance Jobs

Team Lead

4-9 years

₹ 4 - 7L/yr

Chennai

8 vacancies

Team Lead

Teleperformance

posted 5hr ago

Job Description

Role & responsibilities


  • Monitor the departmental queues for alerts on a regular basis throughout the working day ensuring management are aware

of outstanding alerts at end of day

  • Be familiar with the departmental systems/processes and their implementation
  • Review transaction monitoring alerts in line with prescribed procedures: - Investigate the individual alerts to determine if there is a

potential suspicious transaction involved - Follow the recommended standard investigation steps - In addition, assess if there is anything

else unusual about a transaction, particularly based on experience of previous transactions - Assess the transaction in the context of previous

transactions and the clients business/purpose of the account – if necessary review the client file - Assess the relevance of the geographies

of the remitter and beneficiaries of the transaction Where there are grounds for suspicion or a requirement for guidance in relation to an alert,

escalate in line with the procedures

  • Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made
  • Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process
  • Assist with the preparation of departmental Management information reports
  • Provide input to the maintenance of the departmental procedures • Provide advice and support to the Bank’s business units on the identification

of areas of risk as a result of transaction monitoring trends

  • Any other associated duties required from time to time to meet the departmental responsibilities and goals



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Team Lead roles with real interview advice

People are getting interviews at Teleperformance through

(based on 1.3k Teleperformance interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
27%
24%
16%
6%
5%
2%
20% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Teleperformance are saying

3.6
 Rating based on 648 Team Lead reviews

Likes

It was amazing to relate my knowledge and use them in a practical sense. I loved working in Teleperformance . Teleperformance provides you lot of potential to grow and improve . Working with Teleperformance was itself an experience .

Dislikes

Nothing

Read 648 reviews

Team Lead salary at Teleperformance

reported by 3.3k employees
₹1.1 L/yr - ₹7.8 L/yr
46% less than the average Team Lead Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.1k employees
53%
39%
61%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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