Work From Home Based in Gurgaon (Non Voice)

Greetings!! We are hiring for a premium international non voice process!

Job Title: Customer Care Executive (International Process)

Location: Work from Home based in Gurgaon (Initial 1-month training at Gurgaon Office)

Job Type: Permanent

About Us:

Teleperformance is a global leader in providing exceptional customer experience. We're hiring Customer Care Executives to join our international team and provide top-notch support to our clients.

Responsibilities:

- Handle customer inquiries and resolve issues via chat

- Provide accurate and timely information to customers

- Utilize problem-solving skills to address customer concerns

- Maintain a high level of customer satisfaction and quality standards

- Collaborate with internal teams to resolve customer issues

Requirements:

- Excellent communication skills in English (written and verbal)

- Ability to work from home with a stable internet connection (minimum 20 Mbps) and power backup

- Residence within the transport boundary of Teleperformance Gurgaon office

- Ability to work in a fast-paced environment and adapt to changing situations

- Strong problem-solving skills and attention to detail

- 0-2 years of experience in customer service (international experience preferred)

What We Offer:

- Permanent work-from-home opportunity

- Initial 1-month training at our Gurgaon office

- Certification upon successful completion of training

- Provision of systems and equipment for work-from-home setup

- Competitive salary and benefits package

- Opportunities for career growth and professional development

Shift:

Rotational Shift including night shift with 2 rotational week offs.

In 24x7 any 9 hours shift would be there including 8 hours of neat production and 1 hour break.

Salary Structure:

Graduate Freshers :

Monthly CTC : 27,651

Experience Candidates, both Graduates and Under Graduates (BPO background) :

Monthly CTC : 29,762

Interview rounds:

1. HR Round

2. Assessment Round

3. Ops Round

How to Apply:

If you're a motivated and customer-focused individual, please contact :

Priyanka Dhar (7908390047)