Executive - Client Relationship (2-7 yrs)

Key Responsibilities:

- Develop and nurture relationships with key clients to understand their needs and expectations.

- Serve as the main point of contact for clients, addressing inquiries and concerns in a timely manner.

- Ensure smooth on boarding of new clients and help them maximize product or service usage.

- Collaborate with internal teams to deliver customized solutions and enhance the client experience.

- Monitor client satisfaction and gather feedback to improve services.

- Identify upsell or cross-sell opportunities to drive business growth.

- Track and report on client interactions and account health.

Requirements:

- 2+ years of experience in client relationship management or account management.

- Strong communication and interpersonal skills.

- Ability to manage multiple client accounts and prioritize tasks.

- Problem-solving mind-set with a focus on customer satisfaction.

Why Join Us:

- Opportunity to work with diverse clients and grow professionally.

- Competitive salary and benefits.

- Dynamic and collaborative work culture.

Contact:

HR team Palak Vanza
97267 21114