It Administrator

Job Title: IT Administrator

We are looking for an experienced IT Administrator to join our team and oversee the management, configuration, and maintenance of our Office 365 environment. The ideal candidate will have a strong understanding of Microsoft Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive, as well as a solid grasp of security and compliance features. You will play a critical role in ensuring the smooth operation of our organization's communication and collaboration tools, while also providing technical support and training to end-users.

As an IT Administrator, you will be responsible for implementing best practices, troubleshooting issues, and optimizing the use of IT & Office 365 tools to enhance productivity and efficiency. You will work closely with internal teams and external vendors to ensure that the Office 365 environment aligns with the organization's goals and requirements. Additionally, you will stay up-to-date with the latest developments in Office 365 and recommend new features or updates that could benefit the organization.

Your day-to-day responsibilities will include managing user accounts, permissions, and licenses, as well as monitoring system performance and resolving technical issues. You will also be tasked with ensuring data security and compliance with industry standards and regulations. The role requires excellent problem-solving skills, attention to detail, and the ability to communicate effectively with both technical and non-technical stakeholders. If you are passionate about technology and have a proven track record in Office 365 administration, we encourage you to apply.

Job Responsibilities

• Collaborate with vendors and co-ordinate for IT configuration and monitoring.
• Administer user accounts, permissions, and licenses in accordance with organizational policies.
• Implement and enforce security measures to protect data and ensure compliance with regulations.
• Provide technical support and training to end-users on Office 365 tools and features.
• Manage and maintain the Office 365 environment, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Monitor system performance and troubleshoot technical issues to ensure optimal functionality.
• Assisting with onboarding of new employees & Providing support and resolving IT-related issues for team members
• Stay updated on new Office 365 features and recommend improvements or updates.
• Develop and maintain documentation for system configurations, processes, and procedures.

Job Requirements

• 4-8 years of experience in managing IT systems for medium-to-large organizations
• Proven experience as an Office 365 Administrator or similar role.
• Strong knowledge of Microsoft Office 365 services and tools.
• Familiarity with security and compliance features in Office 365.
• Excellent problem-solving and troubleshooting skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Experience with Power Platform (Power Automate & Power Apps) is a plus
• Experience with PowerShell scripting for Office 365 administration is a plus
• Strong organizational skills and attention to detail.