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Juniper Networks
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4 Juniper Networks Technical Support Engineer 2 Jobs
CFTS - Technical Support Engineer 2
2-6 years
Bangalore / Bengaluru
1 vacancy
CFTS - Technical Support Engineer 2
Juniper Networks
posted 3d ago
Job Role Insights
Flexible timing
Job Description
- This position is for the Juniper TAC CFTS (Customer Focused Technical Support) Level 2 Technical support engineer to support Juniper Routing, Switching, and Security products.
- This is an Individual Contributor Role
- Troubleshoot issues related to configuration, hardware and software, replicate customer environments and network problems in the lab.
- Be a customer advocate for timely resolution of the problems reported, understand the environment/network and influence business.
- Take ownership for problem resolution, problem reproduction.
- Be a fast learner and keep pace with newer technologies
- Participate in initiatives such as create Knowledge Base and Whitepapers.
- Work with CFTS Lead Engineers, Engineering, and Advance Services teams on critical customer escalations.
- Available to work in shifts and cover weekends rotations.
- 2 + years of experience in IP Network Routing domain - Troubleshooting, implementation, design etc
Employment Type: Full Time, Permanent
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What Technical Support Engineer 2 at Juniper Networks are saying
Rating based on 2 Technical Support Engineer 2
reviews
Anonymous · Project & Program Management
Worst company ever to work
- Salary - Good
Worst company ever to work
- Company culture - Poor
Technical Support Engineer 2 salary at Juniper Networks
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Juniper Networks Benefits
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