Technical Support Engineer 2
Technical Support Engineer 2 Interview Questions and Answers
Q1. How the Corporate Networks work and how can we secure our Network?
Corporate networks are interconnected systems that allow employees to communicate and share resources. Securing a network involves implementing various measures to protect against unauthorized access and data breaches.
Corporate networks consist of interconnected devices such as computers, servers, routers, and switches.
Network security measures include firewalls, encryption, access control, and regular security audits.
Implementing strong password policies, updating software r...read more
Q2. What is your Current CTC and Expected CTC?
My current CTC is $60,000 per year and my expected CTC is $70,000 per year.
Current CTC: $60,000 per year
Expected CTC: $70,000 per year
Q3. What is difference between Hosting and Space
Hosting refers to the service of providing server space for a website or application, while space refers to the amount of storage available within that hosting service.
Hosting is the service that provides the infrastructure for a website or application to be accessible on the internet.
Space refers to the amount of storage available within the hosting service for storing files, databases, and other content.
Hosting can include features such as server maintenance, security, and ...read more
Q4. What is AD and how LDAP works ?
AD stands for Active Directory, a directory service developed by Microsoft for Windows domain networks. LDAP (Lightweight Directory Access Protocol) is a protocol used to access and manage directory information.
AD is a centralized database that stores information about network resources such as users, groups, and computers.
LDAP is a protocol used to communicate with directory services like AD to retrieve information.
LDAP operates over TCP/IP and uses a hierarchical structure ...read more
Q5. What is web hosting and types of it.
Web hosting is a service that allows individuals and organizations to make their website accessible via the World Wide Web.
Types of web hosting include shared hosting, VPS hosting, dedicated hosting, and cloud hosting.
Shared hosting is when multiple websites share the same server and resources.
VPS hosting is a virtual private server that mimics a dedicated server within a shared hosting environment.
Dedicated hosting provides a single server for a single website or organizatio...read more
Q6. Difference between MAC address & IP Address
MAC address is a unique identifier assigned to network interfaces for communications at the data link layer, while IP address is a unique identifier assigned to devices for communications at the network layer.
MAC address is a hardware address that uniquely identifies a device on a network.
IP address is a logical address that identifies a device on a network.
MAC address is assigned by the manufacturer and usually does not change.
IP address is assigned by the network administra...read more
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Q7. Whats VPN and its workings
VPN stands for Virtual Private Network, a secure connection that allows users to access the internet privately and securely.
VPN encrypts data to ensure privacy and security
It masks the user's IP address to protect their identity
Commonly used for remote work, accessing geo-blocked content, and enhancing online security
Examples include NordVPN, ExpressVPN, and CyberGhost
Q8. Difference between Switch and Hub
Switch forwards data to specific devices based on MAC addresses, while hub broadcasts data to all connected devices.
Switch operates at the data link layer (Layer 2) of the OSI model, while hub operates at the physical layer (Layer 1).
Switch is more efficient as it reduces network congestion by only sending data to the intended recipient, while hub causes more collisions and traffic.
Examples: Cisco Catalyst Switch, Netgear Ethernet Hub.
Technical Support Engineer 2 Jobs
Q9. Components of mother board
Components of a motherboard include CPU, RAM, GPU, BIOS, SATA ports, USB ports, and expansion slots.
CPU (Central Processing Unit)
RAM (Random Access Memory)
GPU (Graphics Processing Unit)
BIOS (Basic Input/Output System)
SATA ports
USB ports
Expansion slots
Q10. Difference b/w hard disk
A hard disk is a non-volatile storage device that stores and retrieves digital information using magnetic storage and rotating platters.
Hard disks are commonly used in computers and laptops for long-term storage.
They consist of one or more platters coated with a magnetic material.
Data is written and read using a read/write head that moves across the platters.
Hard disks offer larger storage capacities compared to solid-state drives (SSDs).
They are slower in terms of data acces...read more
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