Responsibilities
The Network Engineer role includes the following responsibilities:
Receive and manage escalations from other teams as well as various monitoring tools involving service-affecting issues.Troubleshoot, isolate and correct service-affecting issues on the network in areas including but not limited to:routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing.Plan, schedule, and implement network maintenance activities which include software upgrades, hardware replacement and network infrastructure augments/changes.As needed, implement approved routing policy changes/corrections to mitigate points of traffic congestion on the network due to planned or unplanned incidents.Work with network infrastructure/service providers to identify and correct causes of circuit disruption.Work with hardware vendors to determine causes of device failure/issues.Create network connectivity diagrams and other documentation of live network environments for internal and customer use.Incident management during critical events that impact the network, including internal and external communications, team coordination of repair and then root cause analysis efforts.Performance analysis and optimizationCreate diagrams and other documentation of network environmentsCommunicate effectively with internal and external audiences with varying levels of technical expertise.Maintains high quality customer service to internal and external groups when needed
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
2+ years of experience.Working knowledge of the following network protocols/technologies:BGP, MPLS, OSPF and related protocolsLink aggregation protocolsDark fiber / DWDM systemsOther skills:High Availability Technologies:HSRP, VRRP, MLAG, VSS, VPCScripting Languages:Python, Perl, Bash, Expect/TCLOperating Systems:Linux, BSDAdvanced Configuration of Arista, Juniper andCisco devicesStrong troubleshooting experience
Preferred technical and professional experience
Demonstrated history of organization and time management skillsDemonstrated history of verbal and written communication skillsAbility to work remotely with little or no direct supervisionExhibit a strong understanding of customer serviceMust be self-motivated and disciplinedAbility to recognize and prioritize critical tasks independentlyVendor Certifications:JNCIE, JNCIP, CCNP, CCDP, CCIEVendor Hardware Platforms:Arista Switches, Cisco Nexus, Juniper MXBachelors in Science degree in a computer technology field or equivalent experience
Employment Type: Full Time, Permanent
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