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3.5

based on 34.1k Reviews

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417 Tech Mahindra Jobs

Customer Support Executive

1-4 years

₹ 3.75 - 4.5L/yr

Pune

10 vacancies

Customer Support Executive

Tech Mahindra

posted 2d ago

Job Role Insights

Flexible timing

Job Description

Provide customer support via CHAT for international customers.

  • Resolve customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.

Preferred candidate profile


Minimum 6months+ of experience in International is mandatory.

Must have extensive exposure on dual chat concurrency.

Familiar with Upselling tactics.


Perks and benefits

Both side cab

Loyalty bonus

Salary best in the industry

5 days working


If interested than send your updated resume on below id's


Karan.sehgal1@techmahindra.com

Reach out- 9354359873


amandeep.kaur38@techmahindra.com

7827571871





Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Support Executive roles with real interview advice

Top Tech Mahindra Customer Support Executive Interview Questions

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my cli ... read more
Q2. Do you have aadhaar card with phone number linked with it?
Q3. 1.what is customer support?
View all 26 questions

What people at Tech Mahindra are saying

3.4
 Rating based on 801 Customer Support Executive reviews

Likes

Tech Mahindra is a good company with some good people.

  • Skill development - Good
  • +1 more
Dislikes

Tech Mahindra's policy is not good for movement of the process. Salary will remain the same if your process is high in salary values.

  • Job security - Bad
  • +1 more
Read 801 Customer Support Executive reviews

Customer Support Executive salary at Tech Mahindra

reported by 2.9k employees
₹1 L/yr - ₹6.5 L/yr
5% less than the average Customer Support Executive Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 34.1k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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View all
Pune, Maharashtra Office
Headquarter
Erandwane, Pune, Maharashtra Pune, Maharashtra
411004
Pune Office
Sharda Centre, Off Karve Road Pune - 411004 (Maharashtra) India Pune
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