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Tata Communications

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4.1

based on 3.2k Reviews

437 Tata Communications Jobs

Jr Customer Service Executive - Provisioning & Configuration

Tata Communications Ltd

4.1

based on 3.2k Reviews

0-3 years

₹ 3.2 - 3.75L/yr (AmbitionBox estimate)

Pune

1 vacancy

Jr Customer Service Executive - Provisioning & Configuration

Tata Communications

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Cisco CCNA Monitoring Troubleshooting Security Operations OSPF

+ 1 more

Job Description

Designation/Title Network L1.5

Sub-Band B1-1

Education Qualifications BE/BTech

Certifications Preferrable: CCNA

Experience 2+ Years of experience in relevant field

Key/Major Activities

Providing 24/7 shift operational support for a variety of security services and platforms

Monitors the alert queue assigned by L1 and detailed analysis of security alerts

Providing security operations, maintenance functions, and troubleshooting

Monitoring of health of Security Components sanity checks in every shift

Performs deep-drive incident analysis by correlating data from various sources

Determines if a critical system or data set has been impacted advises on remediation

Continually striving to reduce customer-impacting outages/degradations and restoring service to premium levels in a timely fashion

Technical Skills

Hands-on experience in configuration and troubleshooting routing protocols like BGP, ISIS, OSPF,

Hands-on experience on - Cisco/Nokia

Hands-on experience in configuration and troubleshooting multicasting like PIM(sparse/dense mode)/SSM/IGMP.

Very Good Knowledge of Switching, VLAN, Port Security, STP, Advance Switching concepts, and Wireless concepts.

Calculate and apply an addressing scheme including VLSM IPv4/IPv6 addressing design to a network. Determine the

Advanced network and host-based intrusion detections, incident response procedures, log reviews and basic malware assessment

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Tata Communications Interview Questions & Tips

Prepare for Tata Communications Junior Customer Service Executive roles with real interview advice

People are getting interviews at Tata Communications through

(based on 160 Tata Communications interviews)

Job Portal

Referral

Campus Placement

Company Website

Recruitment Consultant

Walkin

26%

22%

13%

24% candidates got the interview through other sources.

High Confidence

What people at Tata Communications are saying

3.7

Rating based on 22 Junior Customer Service Executive reviews

Anonymous · Telecom in Chennai

Likes

Nothing to like their

Dislikes

Treat you like school , if you come late around in seconds also they will mark it late comers,politics is high , they will allocate you job correctly at leaving time and make you work late.

Read 22 reviews