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35 Tata Communications Jobs

Jr Customer Service Executive - Provisioning & Configuration

0-3 years

₹ 3.2 - 3.75L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Jr Customer Service Executive - Provisioning & Configuration

Tata Communications

posted 5mon ago

Job Role Insights

Flexible timing

Job Description

Designation/Title Network L1.5
Sub-Band B1-1
Education Qualifications BE/BTech
Certifications Preferrable: CCNA
Experience 2+ Years of experience in relevant field
Key/Major Activities
Providing 24/7 shift operational support for a variety of security services and platforms
Monitors the alert queue assigned by L1 and detailed analysis of security alerts
Providing security operations, maintenance functions, and troubleshooting
Monitoring of health of Security Components sanity checks in every shift
Performs deep-drive incident analysis by correlating data from various sources
Determines if a critical system or data set has been impacted advises on remediation
Continually striving to reduce customer-impacting outages/degradations and restoring service to premium levels in a timely fashion
Technical Skills
Hands-on experience in configuration and troubleshooting routing protocols like BGP, ISIS, OSPF,
Hands-on experience on - Cisco/Nokia
Hands-on experience in configuration and troubleshooting multicasting like PIM(sparse/dense mode)/SSM/IGMP.
Very Good Knowledge of Switching, VLAN, Port Security, STP, Advance Switching concepts, and Wireless concepts.
Calculate and apply an addressing scheme including VLSM IPv4/IPv6 addressing design to a network. Determine the
Advanced network and host-based intrusion detections, incident response procedures, log reviews and basic malware assessment

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Tata Communications Interview Questions & Tips

Prepare for Tata Communications Junior Customer Service Executive roles with real interview advice

Top Tata Communications Junior Customer Service Executive Interview Questions

Q1. What is BGP? What is spilit horizon rule? How you configure BGP route reflector? Tell BGP path selection algorithm? ebgp multihop concept? O ... read more
Q2. What is floating routing and how we can configure it
Q3. To maintain SIEM solution which are the daily activities that you will perform?
View all 143 questions

What people at Tata Communications are saying

3.8
 Rating based on 24 Junior Customer Service Executive reviews

Likes

Nothing to like their

Dislikes

Treat you like school , if you come late around in seconds also they will mark it late comers,politics is high , they will allocate you job correctly at leaving time and make you work late.

  • Skill development - Poor
  • +4 more
Read 24 Junior Customer Service Executive reviews

Junior Customer Service Executive salary at Tata Communications

reported by 222 employees
₹2 L/yr - ₹5 L/yr
At par with the average Junior Customer Service Executive Salary in India
View more details

What Tata Communications employees are saying about work life

based on 3.4k employees
72%
60%
58%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tata Communications Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Job Training
Team Outings +6 more
View more benefits

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