Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Fawact Technology

Compare

5.0

based on 1 Review

2 Fawact Technology Jobs

Network Support Engineer

Faptic Technology

5.0

based on 1 Review

2-5 years

Chennai, Pune, New Delhi + 4 more

1 vacancy

Network Support Engineer

Fawact Technology

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Cisco Automation Network Security DNS Firewall SSL

+ 3 more

Job Description

1. Managing & Resolving Incidents:

Analyze issues and implement holistic solutions by ensuring that linkages between structure, people, process and technology are made.
Configure, troubleshoot, and support cryptography solution, and IPSec VPN solution.
Solve engineering problems with a high degree of ownership, seeing them through to resolution.
Provide a high level of technical support to our customers via the phone, e-mail, ticketing system, and automation.
Support Major Incident Investigations and real time client communication and troubleshooting for critical client impacting issues including routing & convergence issues.

2. Responding to Service Requests and Managing Changes:

Configure, plan, install, maintain, and optimize cryptography network devices, ensuring network protocols and security policies are used effectively.
Design, schedule, and implement maintenances.

3. Documentation:

Document network configurations, procedures, and troubleshooting steps for knowledge sharing and future reference.
Create end user documentation for known issues.

Education & Qualifications:

Bachelors degree in, Computer Science, or a related field.
Minimum of 2 years of experience in configuring and troubleshooting IPsec VPNs, OSPF, and BGP in enterprise environments
CCNP, JNCIP or equivalent

Skills and Abilities:

Hands-on experience with configuring and troubleshooting IPsec VPNs using industry-leading platforms such as Cisco Secure Firewalls, Juniper SRX, Palo Alto Networks, or similar in multiple site setups.
Identify and address issues such as routing conflicts, firewall misconfigurations, and performance bottlenecks impacting VPN connectivity and traffic latency.
Proficiency in Public Key Infrastructure (PKI) concepts, SSL/TLS protocols, including certificate authorities, digital certificates, certificate revocation, and key management. Experience with deploying and managing certificates for securing VPN communications.
Understanding of network security principles and solutions, including encryption, authentication, network management and access control devices.
Ability to analyse and interpret network security logs generated by VPN appliances and other security devices.
Understanding of network monitoring and packet analysis via tools such as Wireshark, Nagios and TCP dump.
Knowledge of networking concepts and devices [TCP/IP networking protocols], Load balancers (e.g: F5, Citrix), HTTP Protocol, DNS, Content switching policies, additional modules from different vendors (For example: GTM, APM, AFM)
Understanding of how traffic flows through an environment, both hosting-based and cloud-based environments
Understanding of Dynamic Routing Protocols (for example: BGP, OSPF).
Solid analytical skills with the ability to assess complex processes and data sets.
Excellent communication and interpersonal skills for effective collaboration with diverse teams.
Attention to detail and the ability to work in a fast-paced, dynamic environment.