Teammate

As a Teammate, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics.
You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.
You will meet and exceed client mandated KPI's (Key Performance Indicators).
You must also ensure consistent performance based on a continuous improvement model.
What elseYou must also ensure that all login and Passwords (both Internal External) are kept confidential.
You must also participate in all Internal and External mandated trainings and/or seminars.
You must have knowledge, understanding, and compliance with TaskUs policies and procedures.
Also, you must maintain knowledge of the functional area and company policies and procedures.
You will also provide feedback to management concerning possible problems or areas of improvement.
You will also perform other duties as assigned by management.
So, do you have what it takes to become a teammateRequirements: What exactly are we looking forWell, we need someone who's willing to work on cyclical schedules.