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Taj Hotels Resorts and Palaces

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4.2

based on 2k Reviews

108 Taj Hotels Resorts and Palaces Jobs

Restaurant Manager

The Indian Hotels Company Limited

4.2

based on 2k Reviews

8-10 years

Madurai

1 vacancy

Restaurant Manager

Taj Hotels Resorts and Palaces

posted 5hr ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Operations Hospitality Management Business Administration Financial Management Restaurant Management

+ 3 more

Job Description

Coordinating daily restaurant management operations
Delivering superior food and beverage service and maximizing customer satisfaction
Responding efficiently and accurately to restaurant customer complaints

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service 5 years of experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software
Strong leadership, motivational and people skills and Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Restaurant Manager responsibilities include:

Coordinating daily restaurant management operations
Delivering superior food and beverage service and maximizing customer satisfaction
Responding efficiently and accurately to restaurant customer complaints

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service 5 years of experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software
Strong leadership, motivational and people skills and Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Employment Type: Full Time, Permanent

Read full job description

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What people at Taj Hotels Resorts and Palaces are saying

4.5

Rating based on 19 Restaurant Manager reviews

Anonymous · Food, Beverage & Hospitality in Bangalore / Bengaluru

Likes

Taj has great company policies but the management doesn’t follow any.

Dislikes

Minimum working hour was 15hours for me there was times when i was not given week off for three months in a row. You are expected to come to work on your off day and do the reports. If restaurant sale is low you are forced to pay from your pocket. The company did a paycut for a year during covid yet they deducted two months payment w..Read More