Restaurant Manager

Role & responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurants good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (like- discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Preferred candidate profile

• Dynamic personality with proven work experience as a Restaurant Manager or similar role
• Proven customer service experience as a Manager with strong communication skills
• Extensive food and beverage (F&B) knowledge
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree or Diploma in Hospitality management or culinary schooling

Please share resume on career@bccindore.com

or call-9285008631