Executive Operations -Education industry preferred

Job Description:

• Post enrolment Operational process

• Coordinating with Company HR spoc for operational activities.

• Faculty coordination for classes, remuneration, feedback.

• Stakeholder management

• Client retention through operational excellence.

Role :

• Responsible for conducting corporate examinations for multiple batches of corporates across locations.
• Conduct of the lectures as per schedules and related activities.
• To act as a liaison for co-ordination with SPOC of various corporates to ensure smooth functioning.
• Handle grievances from corporate students and resolving them in coordination with SPOCs and other departments in SCDL.
• To handle grievances from corporate students and resolving them in coordination with SPOCs and other departments in SCDL.
• Carry out analysis of corporate exam result on regular basis.
• Responsible for corporate email ids and ensure optimum student satisfaction through prompt response.
• Post enrolment activities of admission form processing & diploma processing.
• Assistance in info desk activities for corporate enrolment.
• Assistance in department ISO audit activities.
• Mass emails & calling activity for new enrolment.

Pre-requisites:

• Well versed in MS-office.
• Good written and verbal communication skills.
• Excellent client management skills.