Urgent Hiring For International Voice/Non-Voice Process

GREETINGS FROM SUTHERLAND!!! Role & responsibilities

• Handle real-time inbound voice calls and chats with customer queries
• Handle email queries and respond promptly
• Attempt to provide resolutions on the first interaction with customers
• Update customers on the progress of their cases regularly

Required candidate profile

• CANDIDATES MUST POSSESS EXCELLENT COMMAND OVER ENGLISH - APPLICABLE TO CANDIDATES WHO POSSESS BOTH VERBAL AND WRITTEN COMMUNICATION WITHOUT ANY GRAMMATICAL ERRORS, HAVING GOOD SENTENCE STRUCTURE WITH NO MTIs (Mother Tongue Influence)
• CANDIDATES MUST POSSESS EXCELLENT WRITING AND READING SKILLS
• CANDIDATES SHOULD BE ADAPTIVE TOWARDS NIGHT SHIFTS (No day shifts in Sutherland)
• CANDIDATES SHOULD BE WILLING TO JOIN IMMEDIATELY
• CANDIDATES SHOULD BE READY TO WORK FROM OFFICE

Perks and benefits

• Performance-based Incentives
• Weekly Two-days Off
• Cab Facility

For more details, contact:

Anna Francis

7907716867 (11 AM - 6 PM)

Anna.Francis@sutherlandglobal.com