Sutherland - AEM Administrator (6-8 yrs)

Job Description.

As an AEM Administrator, you will play a crucial role in managing the end-to-end lifecycle of the Adobe Experience Manager (AEM) platform and related environments.

Your responsibilities will span deployment, monitoring, security, and collaboration with cross-functional teams.

Here are the key aspects of this role :

Production Deployment Support :

- Facilitate code deployment and content deployment processes for the AEM platform.

- Ensure smooth synchronization of content across environments.

- Manage content synchronization activities to maintain consistency across AEM instances.

- Create and manage Adobe-related tickets, including incident reports and service requests.

- Address DSS (Day-Start Support) tickets related to AEM promptly.

- Install SSL certificates for secure communication over HTTPS.

- Apply your experience in troubleshooting AEM-related issues.

Maintain and update components, templates, dialogs, and workflows.

AEM System Administration :

- Hands-on experience with AEM 6.X or higher system administration.

- Configure AEM in Author, Publish, and Dispatcher modes.

- Monitor Sling status and create audit reports.

Monitoring AEM Infrastructure :

- Monitor the health and performance of AEM environments.

- Utilize tools like NewRelic for real-time monitoring and proactive issue detection.

- Regularly analyze Looking Glass reports to identify performance bottlenecks, potential issues, and areas for improvement.

Collaboration with AEM Development Team :

- Work closely with the AEM development team to troubleshoot and resolve issues promptly.

- Participate in Agile processes, track user stories, and manage sprint activities.

Infrastructure Scaling :

- Perform infrastructure scale-up and downsize activities as needed.

- Optimize resource allocation based on demand.

AEM DAM and Workflows :

- Strong experience with AEM Digital Asset Management (DAM) and workflows.

- Implement web content authoring, production, configuration, and publishing.

- Familiarity with various AEM admin consoles for efficient management.

Required Skills :

- Strong knowledge of the Adobe Notices component of AEM.

- Proficiency in AEM platform administration, architecture, and automation.

- Familiarity with DevOps and CICD concepts.

Qualifications :

- Bachelor's Degree in IT/Computer Science or related field (or equivalent work experience).

- Minimum 6+ years of experience in AEM administration and production support.