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3 Concentrix Corporation Supervisor Jobs

Supervisor, Training

2-5 years

Ranchi

1 vacancy

Supervisor, Training

Concentrix Corporation

posted 9mon ago

Job Role Insights

Flexible timing

Job Description

  • Manage New Hire training end to end.
  • Bridge gaps in product, process, language, comprehension and cultural aspects of all LoBs.
  • Represent Concentrix on client calls and calibrations.
  • Work closely with Ops and Quality team design action plans to plug areas of opportunity.
  • Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement)
  • Responsible for managing retention during training.
  • Manage/create process SOPs and training refreshers.
  • Drive C-Sat E-sat initiatives to add value to the Process and customer.
  • Manage training MIS for classes and other related training work.
  • Should be able to contribute to process improvements and innovation in the training function.
  • Shall be responsible for all risk management compliance activities as applicable to this role.
Key skills and knowledge :
  • Should have graduate.
  • Must have excellent presentation and communication skills.
  • Should be able to drive key performance metrics related to training.
  • Must be flexible to work in a 24X7 environment.
  • Proficient with MS Office
  • Should have basic knowledge of process mapping.
  • Excellent communication and leadership skills
  • Ability to plan, multi-task and manage time effectively.
  • Strong writing and record keeping ability for reports and training manuals.
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)

Employment Type: Full Time, Permanent

Read full job description

Concentrix Corporation Interview Questions & Tips

Prepare for Concentrix Corporation Supervisor roles with real interview advice

What Supervisor at Concentrix Corporation are saying

3.8
 Rating based on 12 Supervisor reviews

Likes

Friend circle. Canteen food. My team members

  • Skill development - Excellent
  • +3 more
Dislikes

Salary is very poor. Facility Team is pathetic. HR partners are in affairs. Making environment very bad.

  • Salary - Poor
  • +1 more
Read 12 Supervisor reviews

Supervisor salary at Concentrix Corporation

reported by 64 employees
₹1.8 L/yr - ₹8.2 L/yr
24% more than the average Supervisor Salary in India
View more details

What Concentrix Corporation employees are saying about work life

based on 26.4k employees
62%
53%
71%
68%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Concentrix Corporation Benefits

Submitted by Company
Financial wellness
Health and personal development
Flexibility and work-life balance
Extra perks
Submitted by Employees
Cafeteria
Free Transport
Job Training
Soft Skill Training
Health Insurance
Work From Home +6 more
View more benefits

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