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24 Globiva Jobs

Asst. Manager / Manager Training

2-9 years

Gurgaon / Gurugram

1 vacancy

Asst. Manager / Manager Training

Globiva

posted 5mon ago

Job Description

  • Lead a Team of Trainers, Coaches, TL to enable training delivery.
  • Track record in designing and executing successful training programs.
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc).
  • Work with respective Trainers to create a robust TNI / Refresher plan to improve agent performance within classroom training & live environment.
  • Excellent communication and leadership skills.
  • Ability to plan, multi-task and manage time effectively.
  • Strong writing and record keeping ability for reports and training manuals.
Skills Required:
  • People Management
  • Excellent verbal, written and interpersonal communication skills.
  • Must be proficient with Microsoft Office (intermediate PowerPoint, basic Excel).
  • Outstanding customer service skills and dedication to providing exceptional customer care.
  • Ability to multitask and successfully operate in a fast paced, team environment.

Employment Type: Full Time, Permanent

Functional Areas: Education

Read full job description

Globiva Interview Questions & Tips

Prepare for Globiva Assistant Manager roles with real interview advice

Top Globiva Assistant Manager Interview Questions

Q1. What do you mean by customer care?
Q2. What was your KRA, Throughput, FPA and how u calculate them?
Q3. Tell me something about social media ?
View all 33 questions

What people at Globiva are saying

3.7
 Rating based on 13 Assistant Manager reviews

Likes

Everything about the company and the leaders

  • Salary - Excellent
  • +6 more
Dislikes

Nothing at all, seems growing

Read 13 Assistant Manager reviews

Assistant Manager salary at Globiva

reported by 93 employees with 4-12 years exp.
₹4 L/yr - ₹8.1 L/yr
29% less than the average Assistant Manager Salary in India
View more details

What Globiva employees are saying about work life

based on 1.5k employees
54%
53%
75%
90%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Globiva Benefits

Cafeteria
Job Training
Work From Home
Soft Skill Training
Free Transport
Team Outings +6 more
View more benefits

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