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Startek

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3.1

based on 7.5k Reviews

40 Startek Jobs

Key Account Manager - Operations

STARTEK

3.1

based on 7.5k Reviews

7-12 years

Noida

1 vacancy

Key Account Manager - Operations

Startek

posted 9d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Customer Service Salesforce Operations Business Development Relationship Management

+ 9 more

Job Description

STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey

Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty.
Identifying new business opportunities.
Negotiating contracts and agreements with key customers.
Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met.
Monitoring and analyzing customer feedback to identify areas of improvement.
Managing and resolving customer complaints and issues.
Staying up-to-date with industry trends, competition and market changes.
Achieving sales targets and reporting on sales activities and progress.

The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management. A deep understanding of the industry and market they are serving is also desirable.

Employment Type: Full Time, Permanent

Read full job description

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