Senior Manager, FCSO Surv. Academy Trainer

• Ensuring that FCSO Trade AML / Transaction Screening staff have the skills and knowledge required to perform their role (including systems and processes) and support the business (including banking product knowledge),
• Provide/Facilitate FCSO staff with relevant behavioural skills training; and
• Support any ad hoc training program(s) required to support the Bank s ambitions and goals with respect to Financial Crime risk management.

• Develop and deliver effective FCSO training content in line with Financial Crime Compliance professional excellence standards.
• Deliver planned and scheduled FSCO training programs.
• Carry out a needs and gap analysis with key stakeholders such as FCSO Management Team, CFCC, Business, HR, and other relevant support areas, to identify learning requirements.
• Partner with FCSO Quality Control & Risk Management to identify FCSO risk areas and develop appropriate training programs to address and reduce such risks for the function.
• Provides regular training management information to the FCSO Management Team.
• Ensure all team members (especially trainers) are suitably trained and developed to carry out their roles and responsibilities.
• Ensure team processes are fit for purpose from a risk management, regulatory, operational, and financial perceptive and where deficient ensure these defects are risk assessed and looped back into the respective process design and build team to fix according to the Bank s CFCC & Operational Risk Framework and Code of Conduct.

Generic Measures:

• Delivery of objectives as agreed with the FCSO Surveillance Academy Global Lead
• Feedback from all relevant stakeholders (including team members)
• Training completion and take up rates
• No adverse / High Risk audit observations pertaining to Training

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support FCSO to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

• FCSO Surveillance Academy Lead
• FCSO Functional Leads
• FCSO QCO & Risk Management Team
• FCC Academy Team
• Group People Capability Team

Skills and Experience