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101 Staff Training Jobs

Pastry Chef

Marriott

4.2

based on 1.3k Reviews

4-8 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Pastry Chef

Marriott International

posted 3d ago

Job Role Insights

Key skills for the job

HRIS Finance Customer Service Operations US Staffing Loss Prevention

+ 4 more

Job Description

Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas

Works to continually improve guest and employee satisfaction while maintaining the operating budget

Leads development and training of team to improve results while maintaining standards

Must ensure sanitation and food standards are achieved

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area

2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area

CORE WORK ACTIVITIES

Leading Pastry Culinary Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example

Supervises and manages employees

Manages all day-to-day operations

Understands employee positions well enough to perform duties in employees absence

Encourages and builds mutual trust, respect, and cooperation among team members

Serves as a role model to demonstrate appropriate behaviors

Ensures and maintains the productivity level of employees

Ensures employees understand expectations and parameters

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team

Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns

Leads shifts while personally preparing food items and executing requests based on required specifications

Supervises and coordinates activities of cooks and workers engaged in food preparation

Ensuring Culinary Standards and Responsibilities are Met

Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions

Recognizes superior quality products, presentations and flavor

Maintains food preparation handling and correct storage standards

Maintains purchasing, receiving and food storage standards

Supports procedures for food & beverage portion and waste controls

Follows proper handling and right temperature of all food products

Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures

Ensures compliance with all applicable laws and regulations

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions

Checks the quality of raw and cooked food products to ensure that standards are met

Assists in determining how food should be presented and creates decorative food displays

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed

Sets a positive example for guest relations

Empowers employees to provide excellent customer service

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement

Strives to improve service performance

Maintaining Culinary Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc

Develops specific goals and plans to prioritize, organize, and accomplish your work

Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs

Purchases appropriate supplies and manage inventories according to budget

Supports Training and Development Activities

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process

Participates in training staff on menu items including ingredients, preparation methods and unique tastes

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met

Ensures property policies are administered fairly and consistently

Assists as needed in the interviewing and hiring of employee team members with appropriate skills

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

Analyzes information and evaluates results to choose the best solution and solve problems

Brings issues to the attention of the department manager and Human Resources as necessary

Attends and participates in all pertinent meetings

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Employment Type: Full Time, Permanent

Read full job description

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