Reservation And Ticketing Executive

JD for the Role

• Managing ticketing for all destinations across the world, which includes working on fresh tickets, reissues, rerouting, NO shows / changes /cancellations etc. on daily basis.
  
• Keeping track of deposit and final payments for group blocks on timely basis.
  
• Closing and issuing lowest possible fare for passengers to attain maximum revenue.
  
• Understanding urgency of quick resolutions for last minute changes and cancellations @ minimum cost.
  
• Working and reworking fares/Itinerary for Tour managers travel to reduce internal costs.
  
• Ensure constant comparison with online portals/airline website to give best fares to influence conversions/ticketing.
  
• Working closely and building relationships with Airline Partners to get best services / fares / series and waivers as and when required in case of untoward incidents.
  

Desired Candidate Profile

• Proficiency in handling multiple languages including English; knowledge of Hindi is an added advantage.
  
• Strong understanding of IATA regulations and industry standards for airline ticketing operations.
  
• 3-7 years of experience in air ticketing or reservations with a focus on customer service.