Customer Service Role (1-2 yrs)

- Fantastic work culture

- Leadership Role

- Opportunity within a company with a solid track record of performance

Our client is a global service company focused on delivering awesome customer experiences for its clients.

The Job

You will be responsible for :

- Handling inbound and outbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

- You have at least 1 year experience within a Customer Service role, ideally within the BPO Search industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have working knowledge of Malayalam, Telegu, Tamil, Kannada, Cutomer Support, BPO and Communication

- You are adaptable and thrive in changing environments

- You are highly goal driven and work well in fast paced environments

- You are a strong team player who can manage multiple stakeholders