Executive - Customer Support (0-2 yrs)

-Attractive Salary & Benefits

-Opportunity to make a positive impact

-A role that offers a breadth of learning opportunities

Our client build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base

The Job

Our client is hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.

Key Responsibilities:

Client Assistance - Provide step-by-step guidance to resolve software, accounting, and GST-related queries.

Software Training - Conduct hands-on training to help users understand and maximize Medica Ultimate's features.

Collaboration & Learning - Work with the technical team to stay updated on new software enhancements.

Ideal Candidate

Who Can Apply?

Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!)

Alternative Eligibility: 12th pass with experience in customer support (preferably software-related).

Skills Required:

- Strong communication & problem-solving skills.

- Basic accounting & GST knowledge.

- Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)