Executive - Customer Support (0-3 yrs)

Key Responsibilities:

- Provide effective and empathetic customer support via voice channels.

- Address and resolve customer inquiries and complaints in a timely manner.

- Maintain customer satisfaction by delivering high-quality service.

- Collaborate with team members to meet customer expectations and business objectives.

- Ensure accurate documentation of interactions in the system.

Qualifications and Requirements:

- Graduation is mandatory.

- Proficiency in English is required, along with fluency in South Indian languages (Tamil, Telugu, Kannada, or Malayalam).

- Excellent verbal and written communication skills.

- A customer-centric approach with strong problem-solving abilities.

- Freshers are welcome; prior experience in customer support will be an advantage