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47 SmartQ - Bottle Lab Technologies Jobs
Senior Operation Executive
0-1 years
₹ 3.6 - 3.85L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Senior Operation Executive
SmartQ - Bottle Lab Technologies
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Senior Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management.
- By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers.
- Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets.
- Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays.
- Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager.
- Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly.
- Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures).
- Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances.
- Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments.
- The candidate will be required to work six days a week
- SmartQ will provide travel reimbursements as per travel policy
Qualifications:
- Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude.
- Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity.
- A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives.
- A graduate with a preference for holding a minimum craft course certification in Hospitality.
- Requires a minimum of 2 year of relevant experience.
Benefits of working at SmartQ:
SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:
Employment Type: Full Time, Permanent
Read full job descriptionSmartQ - Bottle Lab Technologies Interview Questions & Tips
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People are getting interviews at SmartQ - Bottle Lab Technologies through
People are getting interviews through
(based on 12 SmartQ - Bottle Lab Technologies interviews)
Referral
Campus Placement
Job Portal
Company Website
Walkin
25%
17%
17%
8%
8%
25% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at SmartQ - Bottle Lab Technologies are saying
Rating based on 13 Senior Executive Operations
reviews
Anonymous · Operations
in Bengaluru
Likes
Found a few good managers , who were really into helping me grow in my professional and personal life .
Dislikes
Very toxic work culture, very bad management, you work lie dogs for them in return you won't get any benefits
Read 13 reviewsSenior Executive Operations salary at SmartQ - Bottle Lab Technologies
reported by
52
employees
₹2.9
L/yr - ₹4.4
L/yr
11%
less
than the average Senior Executive Operations Salary in India
View more details
What SmartQ - Bottle Lab Technologies employees are saying about work life
based on 95 employees
Flexible timing
Monday to Friday
Within city
Day Shift
SmartQ - Bottle Lab Technologies Benefits
Submitted by Company
Submitted by Employees
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SmartQ - Bottle Lab Technologies Bangalore / Bengaluru Office Location
Bengaluru/Bangalore Office
Headquarter
4A, HTC Aspire Building, 4th floor, Off Cunningham road, Ali Asker Rd, Vasanth Nagar, Bengaluru, Karnataka 560052
Bengaluru/Bangalore
560079
560079
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