Junior ServiceNow Developer - ITSM/ITOM Modules (2-6 yrs)

Job Title : Junior ServiceNow Developer

Location : Bangalore, Hyderabad

Experience : 2-5 Years

Roles And Responsibilities :

- Configure and customize ServiceNow modules.

- Troubleshoot production and test issues, recommend corrective actions, and perform resolution.

- Managing development deliverables using an Agile Framework

- Support customers across various time zones.

Required Qualifications :

- 2 to 4 years of total IT experience

- 1-2 years of ServiceNow Support and Development experience

- BE/BTech degree in Computer Science, Information Systems or equivalent field

- ServiceNow Certifications - CSA

Good To Have :

- ITIL Foundation V3 or v4 certification

- ServiceNow Certifications - CAD

Knowledge, Skills and Abilities :

Must Have Skills :

- Experience with ServiceNow modules - ITSM

- Experience with application support and development activities.

- Experience creating and configuring ServiceNow Business Rules, UI Policies, UI Actions, Client Scripts, Flows and ACLs.

- Write code adhering to coding best practices.

- Understanding or experience with technical aspects of ServiceNow such as JavaScript, XML, HTML, AngularJS, CSS

- Ability to work in shifts or out of standard working hours.

- Ability to work independently and as a team member.

- Experience with ServiceNow modules - SPM, CMDB, ITOM, ITAM

- Experience with resolving issues within SLA timelines

- Experience with Upgrade and Cloning activities

- Knowledge of Service Portal, UI Builder, Workspaces, Now Assist, Performance

- Analytics, Scoped applications,

- Experience with working in a client-facing environment.

Professional Requirements :

- Strong written and oral communication skills including presentation skills.

- Strong problem solving and troubleshooting skills.

- Proven success in contributing to a team-oriented environment.

- Organizational, multi-tasking, and time-management skills