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Helpdesk Executive
SILA Group (India)
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
SILA is looking for Helpdesk Executive to join our dynamic team and embark on a rewarding career journey
- Provide technical support and assistance to end-users for software, hardware, and network issues.
- Log, prioritize, and resolve helpdesk tickets using ticketing systems.
- Troubleshoot problems over the phone, via email, or in person.
- Escalate unresolved issues to higher-level technical teams.
- Document resolutions and update knowledge base for common issues.
Employment Type: Full Time, Permanent
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People are getting interviews at SILA Group (India) through
People are getting interviews through
(based on 3 SILA Group (India) interviews)
Referral
Job Portal
67%
33%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at SILA Group (India) are saying
Help Desk Executive salary at SILA Group (India)
reported by
10
employees
₹2.4
L/yr - ₹3.6
L/yr
28%
more
than the average Help Desk Executive Salary in India
View more details
What SILA Group (India) employees are saying about work life
based on 92 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
SILA Group (India) Benefits
View more benefits
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