Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Shriram Finance Team. If you also belong to the team, you can get access from here

Shriram Finance Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salaries All Filters

28 Shriram Finance Jobs

Digital Transformation- Manager/ Senior Manager

7-12 years

₹ 3.5 - 17L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Mumbai, Lucknow

6 vacancies

Digital Transformation- Manager/ Senior Manager

Shriram Finance

posted 1d ago

Job Role Insights

Fixed timing

Job Description

We are seeking a dynamic and experienced Senior Manager to spearhead Branch Transformation and Change Management efforts in India's largest NBFC. This pivotal role will be instrumental in driving strategic initiatives aimed at enhancing operational efficiency, customer experience, and overall business performance within our branch network. We are looking for a visionary leader with a proven track record of successfully leading transformative change initiatives in the lending industry.

Retail Business

Monitor and evaluate the effectiveness of branch transformation initiatives, tracking key performance indicators and making data-driven decisions to drive continuous improvement.

Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.

Manage the internal (Branches/ other business verticals) and external (empaneled outsourced agencies) lead generating channels to generate the expected business

Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions.

Stay abreast of industry trends, best practices, emerging technologies and competitor strategies related to branch operations and lending services in assigned geographies

Formulating business strategies and strategic utilization and deployment of available resources for the region to achieve organizational business objectives.

Branch Transformation

Drive and manage digital transformation journey of the organization in line with management objectives

Develop and execute comprehensive strategies for branch transformation, focusing on streamlining processes, improving productivity, and optimizing customer service delivery.

Recommend process changes to improve service efficiency and quality across the branch network.

Develop market leadership for key regions in collaboration with the Centre of Excellence through strategic initiatives.

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

Foster a culture of continuous improvement and innovation within the branch network, encouraging feedback and participation from branch staff.

Develop and deliver training programs to support staff in adapting to new processes, systems, and technologies.

Collaborate with cross-functional teams to identify key areas for improvement and drive the Gimplementation of innovative solutions - gather requirements for digital transformation, stimulate and promote new digital capabilities

Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch

Provide support for new product launches, and champion new sales initiatives

CHANGE MANAGEMENT

Lead change management initiatives by effectively communicating vision, objectives, and expectations to stakeholders at all levels of the organization.

Implement change initiatives in the areas of branch space rationalization/ optimization, transaction migration, systems implementation, process Re-engineering and premises reconfiguration

Identify process automation opportunities and drive Digital penetration in the Branches

PEOPLE MANAGEMENT

Develop training materials and documentation for internal business users and coordinate ongoing training sessions

Drive and embed a strong performance culture through inspiring, motivating and rigorous performance management discipline. Develop and build talents within branch through optimal resourcing, capacity planning, succession planning and engagements

Identify and address training and development needs of staff on an on-going basis

Coaching, mentoring and training employees and providing them regular updates on products and service offerings along with discrimination of best practices in the market

Products Ownership

Implement all product initiatives in the catchment (SME, Auto loans, PL, Commercial)

Jointly own the delivery of product (SME, Auto loans, PL, Commercial) objectives with the clusters

Active involvement in internal testing and UAT phases and clarify requirements where necessary.

Work with IT Digital transformation team to regularly monitor and review performance, suggest ideas for improvements and enhance efficiency

Help in defining the product phases along with establishing product market fit


If interested please share your updated resume with sureshkumar.b15@shriramfinance.in / jerin.c@shriramfinance.in.




Employment Type: Full Time, Permanent

Read full job description

Shriram Finance Interview Questions & Tips

Prepare for Shriram Finance Senior Manager roles with real interview advice

Top Shriram Finance Senior Manager Interview Questions

Q1. What is the most important thing a financer should have .?
Q2. What is 2515? Wis difference between commercial car and private car?
Q3. How do you collect money from lender?
View all 118 questions

What people at Shriram Finance are saying

3.8
 Rating based on 13 Senior Manager reviews

Likes

Everything is good at shriram finance

  • Salary - Excellent
  • +6 more
Dislikes

Nothing is bad at shriram finance

Read 13 Senior Manager reviews

Senior Manager salary at Shriram Finance

reported by 71 employees with 4-16 years exp.
₹3.2 L/yr - ₹12.3 L/yr
63% less than the average Senior Manager Salary in India
View more details

What Shriram Finance employees are saying about work life

based on 7.2k employees
51%
87%
57%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Shriram Finance Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Education Assistance +6 more
View more benefits

Compare Shriram Finance with

Bajaj Finance

4.0
Compare

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Kotak Mahindra Bank

3.8
Compare

Tata Capital

4.1
Compare

Aditya Birla Capital

3.9
Compare

Mahindra Finance

4.1
Compare

L&T Finance

3.9
Compare

Reliance Capital

3.7
Compare

Edelweiss

3.9
Compare

HDB Financial Services

3.9
Compare

Muthoot Fincorp

4.5
Compare

IIFL Finance

4.0
Compare

Muthoot Finance

3.6
Compare

Manappuram Finance

3.9
Compare

Kogta Financial India Limited

4.7
Compare

TVS Credit

4.3
Compare

Sammaan Capital Limited

3.7
Compare

Mahindra Rural Housing Finance

4.0
Compare

Bharat Financial Inclusion

3.9
Compare

Similar Jobs for you

Senior Manager at Shriram Finance Limited

Indore, Ranchi

7-12 Yrs

₹ 8-15 LPA

Credit Business Loans Manager at Hdfc Bank

Pondicherry / Puducherry, Tirunelveli + 1

5-10 Yrs

₹ 7-14 LPA

Product Lead at IDFC FIRST Bank

Mumbai

8-10 Yrs

₹ 16-20 LPA

General Manager at IDFC FIRST Bank

Mumbai

4-9 Yrs

₹ 6-10 LPA

Sales Manager at Hdfc Bank

Ahmedabad, Rajkot + 1

3-8 Yrs

₹ 3-8 LPA

Relationship Manager at Karur Vysya Bank

Bangalore / Bengaluru, Delhi/Ncr + 1

2-7 Yrs

₹ 3-8 LPA

Relationship Manager at Karur Vysya Bank

Vijayawada, Visakhapatnam + 1

2-7 Yrs

₹ 3-8 LPA

Relationship Manager at Karur Vysya Bank

Karur, Chennai + 1

2-7 Yrs

₹ 3-8 LPA

Branch Manager at HDB Financial Services

New Delhi

6-11 Yrs

₹ 7.5-12 LPA

Sales Manager at Niyogin Fintech

Mumbai Suburban, Navi Mumbai + 1

3-7 Yrs

₹ 2.5-6.5 LPA

Shriram Finance Mumbai Office Location

View all
Mumbai, Maharashtra Office
Headquarter
Wockhardt Towers, 3rd Floor, West Wing, G Block, Bandra-Kurla Complex, Bandra (East) Mumbai, Maharashtra
400051

Digital Transformation- Manager/ Senior Manager

7-12 Yrs

Kolkata, Mumbai, Lucknow

1d ago·via naukri.com

Product Manager - Digital Payment Services

5-8 Yrs

Chennai

1d ago·via naukri.com

Product Manager - Lending

5-10 Yrs

Chennai

1d ago·via naukri.com

Digital Transformation - Manager/ Senior Manager

7-12 Yrs

Indore, Ranchi

1d ago·via naukri.com

Credit Risk Analyst

5-10 Yrs

Navi Mumbai, Chennai

6d ago·via naukri.com

Digital Analyst

4-6 Yrs

Bangalore / Bengaluru

7d ago·via naukri.com

Visual Designer

1-6 Yrs

Chennai

7d ago·via naukri.com

Content Reviewer

2-4 Yrs

Bangalore / Bengaluru

8d ago·via naukri.com

Digital Fraud Control Management

8-13 Yrs

Navi Mumbai, Chennai

13d ago·via naukri.com

Data Scientist - Manager

4-9 Yrs

Bangalore / Bengaluru

15d ago·via naukri.com
write
Share an Interview