Service Manager / Sr. Service Manager

Designation: Service Manager / Sr. Service Manager

Location: Pune

Experience: 10 to 15 years in Automobile Dealer.

Qualification: Diploma or Degree in Automobile.

Age: 40 years and above

Role & responsibilities:

Lead and monitor workshop activities.

* Direct involve for after sales profitability Service targets Vs achievement.

* Driving suitable measure to achieve this targeted.

* Implement customer delight source to enhance service loyalty.

* Workshop turnover as well as commitment to deliver high quality of customer care.

* Ensure team delivers optimum productivity, Competency & commitment.

* Achieve month service Unit Targets Vs per car labor & parts

* Mapping workshop capacity utilization.

* Ensure flawless work quality by means of suitable workshop equipment, Test instrument method.

* Manage & guide staff to improve their productivity, Competency & commitment.

* Monitor insurance claim or submission and approval

* Strong industry knowledge & leadership quantities, High level persistence.

Recruitment as per production plan & business need.

Requirements and skills:

Excellent business acumen & critical thinking abilities in sensitive business areas

Strategic approach enhancing dealership absorption ratio through improving resources like utilization & production.

Capable to work independently under pressure & multitasking environment.

Ability to interact to all level people address arising issue.

Meticulous and possess good working attitude.

Strong industry knowledge & leadership quantities, High level of persistence.

Aggressive for highest UIO retention ratio.

Cultivate culture at grass root level building strong relation within internal & external customers.

Preferred candidate profile: Preferred Candidates from Pune.

CTC - 8 Lac to 10 Lacs
Contact No - 7722099815

Email: hrd@sharayu.in