Service Delivery Manager

A service delivery managers role focuses on keeping clients satisfied with the companys services

Managing projects fixing any reliability issues tracking service metrics.

Leading and managing a group of team managers.

Responsibilities

Identifying customer needs and overseeing service delivery within the business context.

Leading the service delivery team managing conflict and ensuring the teams processes and tasks are carried out efficiently

Managing finances and budgets.

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About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com

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