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Lead Account, Solution Engineer - IT/ITES

10-16 years

Bangalore / Bengaluru

1 vacancy

Lead Account, Solution Engineer - IT/ITES

Salesforce

posted 12d ago

Job Role Insights

Flexible timing

Job Description

We have an outstanding opportunity for an expert Solutions Engineer to work in our team in India crafting ground-breaking customer engagement roadmaps, demonstrating the Salesforce applications and platform.
The successful applicant will have an industry knowledge of Technology/ITES vertical to driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.
 
Specific Responsibilities:
  • Provide thought leadership in how enterprise companies can drive customer success through digital transformation.
  • Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
  • Be an innovator who can build new solutions using out-of-the-box thinking.
  • Engage with business users to build solution presentations, demonstrations and prototypes.
  • Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
  • The ability to authoritatively present and articulate the business value to managers and executives of all levels.
  • Deliver functional and technical responses to RFPs/RFIs.
  • Work as an excellent teammate by chipping in, learning and sharing new knowledge.
  • Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
  • Lead multiple customer engagements concurrently.
  • Be self-motivated, flexible, and take initiative.

Required Skills:

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (eg extracurricular leadership roles, military experience, volunteer roles, work experience, etc)
  • Relevant years of confirmed experience in the Technology/ITES Vertical, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
  • 10-16 years of Strong focus and experience in pre-sales is required.
    Experience in demonstrating Customer engagement solutions, understanding and driving use cases, customer journeys, ability to draw Day in life of across different LOBs.
  • Business Analysis/ Business case/return on investment construction.
  • A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service Support, Marketing and Mobile solutions.
    Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
  • Outstanding presentation and demonstration skills.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Solution Engineer roles with real interview advice

Top Salesforce Solution Engineer Interview Questions

Q1. Admin Questions :- What is Relationships what are types of relationships
Q2. How you will get contact of account with name starting with abc.
Q3. What is MFA multifactor authentication ?
View all 123 questions

What people at Salesforce are saying

4.5
 Rating based on 4 Solution Engineer reviews

Likes

I love the benefits.

  • Salary - Excellent
  • +2 more
Dislikes

Sometimes the job isn't rewarding. It's boring.

Read 4 Solution Engineer reviews

Solution Engineer salary at Salesforce

reported by 14 employees
₹10.4 L/yr - ₹35 L/yr
116% more than the average Solution Engineer Salary in India
View more details

What Salesforce employees are saying about work life

based on 860 employees
67%
87%
71%
65%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Salesforce Benefits

Free Food
Work From Home
Health Insurance
Cafeteria
Education Assistance
Free Transport +6 more
View more benefits

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