Sr. Manager- IT Infrastructure- Mumbai- Safari Industries

Role & responsibilities:

• Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning
• Communicate clearly with administrative and manufacturing staff as well as vendors
• Oversee the operation of SAP server systems.
• Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety
• Direct and support implementation of software and hardware upgrades
• Identify and recommend new technology solutions that we can implement.
• Manage the IT Operational help desk
• To identify and have a good working relationship with all stakeholders and business users to ensure Customer Delight
• Liaison with vendors, contractors to secure network products and other infrastructure services
• To support and coach team members
• Accountable for smooth Operations with agreed SLAs