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8 Rimini Street Jobs
Support Engineer, SAP.
4-5 years
₹ 8 - 17L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Hyderabad / Secunderabad
1 vacancy
Support Engineer, SAP.
Rimini Street
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of united solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
We are actively seeking a Support Engineer, SAP. This role is based in India.
.
Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Labs India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Labs India started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) advanced services (Managed services, Professional services, Security Managed Services etc).
Rimini Labs India gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Labs India is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.
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Position Summary
This position is responsible for providing incident, change request and enhancement support to Application Management Services (AMS) customers for HCM. Experienced consultant with extensive hands on experience in core SAP HCM EMEA/SA Payroll, focused on payroll - including taxes, PA, OM and benefits administration. The individual requires ability to configure, lead, mentor and direct clients. Should be capable of managing multiple customer systems, identifying and resolving issues along with coming up with solutions to customer requirements within SAP HCM landscape. In this capacity, the SAP HCM consultant is responsible for delivering high customer satisfaction and provide enhanced support in all the areas of SAP HCM.
Essential Duties and Responsibilities
- At least 5+ years of experience in SAP HCM EMEA/SA Payroll
- Anchor good understanding of overall SAP HCM EMEA/SA payroll process including taxation
- Must be well versed with full gross to net payroll calculation and configuration of payroll schema s and rules for EMEA/SA.
- Should have good experience of working with BSI Tax Factory systems (BSI 10.0 and BSI 11)
- Should have good understanding and experience of HR integrations with Finance in the areas of Gross to net posting, 3rd party payroll/posting, and HR Payee mappings required for tax authority set-up
- Should have good exposure in Tax reporting - PU19, Off-cycle process and payroll subsequent activities
- Should know the end-end processing of Payroll, PreDME, DME and Check/Bank transfer process
- Understanding of payroll background jobs and process models
- Experience with payroll reports and custom reports
- Must have experience in handling EMEA Garnishments
- Good understanding on Benefits administration and open enrollments
- Good experience with the year-end activities that involves payroll configurations and HRSP support for payroll
- Experience in various testing s like Unit and integrations testing s
- Strong documentation skills around defects and tracking defect resolution
- Should be able to evaluate customers business needs, contributing to overall strategic planning of SAP Payroll systems
Education
- Bachelor Degree in Computer Science or related field or equivalent experience.
Experience
- 5 + years relevant SAP experience particularly with all aspects of SAP HCM EMEA/SA Payroll. Taxation, Garnishment, Benefits, Personnel administration and Organizational management
- Fluent (speaking / reading / writing) English language skills are also a must have. Any other language skills will be most welcome.
- 6+ years direct support of application end-users in a Corporate environment
- A track record of successful roles in several SAP implementation or upgrade projects
- Deep working knowledge and understanding of supporting business processes
- Analytical, logical problem resolution skills
- SAP certification(s) preferred
- Knowledge of localizations: architecture, implementation and key functionality
- Expertise with SAP 4.x and ECC, including full life-cycle implementation experience, configuration and administration of the application.
- Knowledge of maintenance/patching mechanics and SAP architecture.
- Demonstrable history solving complex problems across multiple modules, ideally in a support environment.
Skills
- Superb technical trouble-shooting skills ability to debug payroll schema and log and the tenacity for complex problem solving
- Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
- Strong knowledge of key application functionality, tables and relationships
- Deep knowledge of SAP customization/extension methodologies
- Excellent interpersonal, presentation and communication skills - verbal written
- Fluency in English is required
- Attention to detail and the ability to learn quick
- Extreme focus on Client satisfaction
- Demonstrated ability to work independently and as part of a team
Desired Qualifications
- The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology
- The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology
- Knowledge of SAP Industry Solutions Public Sector would be an advantage
- Knowledge of any Country Specific Solutions would be an advantage
- A consulting background, while not mandatory, would be useful
- Experience with localizations and global implementations would be an advantage
Why Rimini Street
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
- Company
- We dream big and innovate boldly.
- Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.
- Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
- Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
- Nasdaq-listed under ticker symbol RMNI since October 2017
- Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies
- Over 2,000 team members in 23 countries
- US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https: / / www.riministreet.com / company / awards /
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Support Engineer roles with real interview advice
What people at Rimini Street are saying
Rating based on 1 Support Engineer
review
Anonymous · IT & Information Security
in Hyderabad / Secunderabad
Likes
nothing - its completely waste
Dislikes
everything work and culture and management
- Salary - Bad
+6 more
Support Engineer salary at Rimini Street
reported by
9
employees
with 4-10
years exp.
₹8
L/yr - ₹21
L/yr
146%
more
than the average Support Engineer Salary in India
View more details
What Rimini Street employees are saying about work life
based on 136 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Rimini Street Benefits
Submitted by Company
Implementing Minimum 4 Weeks of Fully-Paid Parental Leave for All Rimini Parents Condensed Work week flexibility Personalized Premium Healthcare for Your Unique Needs
Submitted by Employees
View more benefits 
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