Business Systems Analyst

• Acts as a liaison among business stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business products; processes and systems Collects, analyzes and synthesizes data to document requirements, ensuring needs of client/stakeholder are met
• May translate into detailed technology needs with some guidance
• Reviews product needs, instructions, regulations, and/or laws on medium level projects; implementing requirements documents which may include changes to software, using low to medium level programming skills, testing, and providing support to customers
• With some guidance will author and communicate requirements documentation
• Depending on the nature of the project, undertakes a combination of technical implementation and testing analyst tasks if appropriate
• Understands customer and/or product needs in the context of internal external requirements and/or software development information

About the Role:

• Elicits and documents client business requirements.
• Develops and improves business processes within the technology and business organizations, understanding client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition.
• Translates requirements for technical solutions, based on understanding of how technical solutions impact the business as required.
• Responsible for maintaining relationships with internal and external customers. Uses a structured requirements process to assess near-term needs.
• Adheres to metrics to ensure customer satisfaction.
• Ensures change management and communication of change to team is done in a systematic way for medium level projects.
• Implements improvements to process or product as directed by management.
• Develops a strong awareness and understanding of Thomson Reuters technologies, products, and services in assigned area.

• Experience in Salesforce Business Analyst.
• SF Certified
• 2+yrs Experience as BA
• Ready to work between 12Pm to 10Pm