Manager - Medical Affairs (8-12 yrs)

- The purpose of the Manager - Medical Affairs' role is to Collaborate with deliverable teams and other internal and external stakeholders to provide oversight of the deliverable review lifecycle to ensure tactics (promotional and/or medical) adhere to Customer Information Quality (CIQ), Medical Content Approval (MCA), and Permission Managed Content (PMC) requirements and corresponding process requirements.

- Leverage content, project, and quality management tools to increase speed and efficiency while ensuring quality review/approval of all materials. He/she/they will manage the agile needs of the changing portfolio; lead implementation of process changes; and measure and track process efficiency and quality for maximum productivity while maintaining quality.

- Lead capacity planning for the Medical Affairs Quality Team through data-driven decisions by collecting, mining, and analyzing of data sources; identifying patterns and trends in data sets; leveraging business intelligence and analytics (BI&A) tools to create actionable insights and strategic reports for leadership and LMS / L-MACH teams; and leading initiatives around defining metrics and best practices.

- Seek to understand and eliminate process bottlenecks and reoccurring issues; sharing best practices cross-functionally; and participate in continuous improvement and design of key processes, including proactively identifying potential implications and barriers prior to implementation of key process changes.

- Be responsible for people management, training, and development; strategic leadership and organizational effectiveness to support to transformation initiatives; and work closely with Directors and Team Leads across Medical Affairs and LMS to ensure best practices across the function.

- Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

- Subject Matter Expert for procedures, processes, tactic types, and support resources

- Understand Company's culture, Medical Affairs and Marketing organizational structures, roles and responsibilities, including how both fit into the bigger picture of Medical Affairs / Marketing Services and Company organization

- Have a thorough understanding of Company's quality requirements and processes (i.e., CIQ and MCA requirements) and must be capable of understanding and applying these requirements/processes when executing their role

Model strong knowledge of:

- Medical and marketing tactic types and associated requirements

- Medical and marketing tactic lifecycle, external agency structures and processes systems, software, tools, and Supervisor resources the healthcare environment and regulated industry practices

- Awareness of Company's disease states and products

- Actively lead and/or participate in deviation investigations

Ensure Quality, Speed, Value, and Compliance throughout the Deliverable Review Lifecycle

- Follow organizational project management best practices

- Responsible/accountable for the oversight and delivery of assigned work

- Conduct capacity planning and resourcing

- Manage the agile needs of the changing portfolio

- Define, execute, and monitor CIQ/MCA guidelines and systems supporting LMS and US Medical Affairs teams for Identify continuous improvement of processes and quality systems, and implement process/procedure updates/changes

- Uphold Company procedures and processes

- Determine corrective actions to eliminate recurring issues and work with CIQ/MCA team in tracking and managing deviations

- Demonstrate ability to partner effectively with cross-functional colleagues and facilitate shared-learning forums to establish best practices and identify challenges across teams

- Measure and track process efficiency through defining metrics, analyzing data sources, and providing support for data-driven decisions by identifying patters and trends in data sets

Coach, Manage, and Develop a Team

- Recruits, develops, and retains a strategic and operational top talent

- Builds an organizational culture, aligned with Team Company - inclusion, innovation, acceleration, delivery, integrity, excellence, and respect for people.

- Utilize myPM process to operationalize organizational goals.

Provides guidance, training and supervision to personnel including the following:

- Manages new-hire onboarding process for staff

- Develops and implements functional training

- Enables robust coaching process

- Utilizes Company coaching framework and partners with direct reports to create individual development planning/action planning

- Serves as a trusted career advisor by provide input on employee development and talent assessments. Works with HR to identify career opportunities and participate in succession planning activities.

- Monitors employee engagement and team health

- Provides technical support as needed

- Evaluates performance by conducting monitoring/audits.

- Ensures all direct reports are compliant with company policies, procedures, and regulations.

- Appropriately manage the workload of direct reports; monitors project timelines and quality; and ensures communication of priorities to direct reports.

Minimum Qualification Requirements:

- 3 years' experience as an editor, copyrighter, or proofreader medical and/or marketing, communications, advertising agency, or pharmaceutical industry.

- 2 years' experience in formal management experience

- Proven experience leading/managing a strategic portfolio or business process.

- Ability to coach, collaborate, influence, network, and work effectively while leading others.