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25 Real Time Data Services Jobs

Billing Process Associate

1-3 years

Gurgaon / Gurugram

Billing Process Associate

Real Time Data Services

posted 13hr ago

Job Role Insights

Flexible timing

Job Description

  • Experienced in client interactions via chat, calls, and emails, providing billing support and resolving payment queries.
  • Skilled in reviewing overdue accounts, processing refunds, and addressing client disputes with professionalism.
  • Adept at maintaining accurate accounts receivable records, ensuring timely collections, and negotiating payment plans.
  • Collaborates with internal teams (Finance, Sales, Legal, and Support) to resolve billing issues and enhance client relationships.
  • Proficient in CRM, Accounting ERP, and billing tools for efficient query resolution.
  • Monitors high-risk accounts, escalates challenges, and provides regular collections reports.
  • Capable of handling ad hoc projects and assisting Customer Success teams with churn and credit requests.

Employment Type: Full Time, Permanent

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What people at Real Time Data Services are saying

Billing Process Associate salary at Real Time Data Services

reported by 1 employee with 3 years exp.
₹5.4 L/yr - ₹6.9 L/yr
147% more than the average Billing Process Associate Salary in India
View more details

What Real Time Data Services employees are saying about work life

based on 206 employees
63%
86%
73%
74%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Real Time Data Services Benefits

Soft Skill Training
Work From Home
Job Training
Health Insurance
Cafeteria
Team Outings +6 more
View more benefits

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