Real Time Data Services - Manager/Senior Manager - Inside Sales (15-23 yrs)

JOB DESCRIPTION OF ISM Domestic Market

LOCATION : GURUGRAM

Position Summary :

The Inside Sales Manager/Senior Inside Sales Manager Cloud will lead a team of inside sales representatives to drive lead generation, manage outreach efforts, and consistently achieve sales targets. This role emphasizes leveraging tools like ZoomInfo, Lusha, and Apollo, along with cold calling strategies, to expand market share and maintain strong customer relationships.

Key Responsibilities :

Team Leadership:

- Recruit, train, and manage a high-performing inside sales team.

- Set clear performance goals and provide ongoing coaching and feedback.

- Conduct regular team meetings to address challenges and celebrate wins.

Lead Generation and Outreach:

- Develop and execute lead generation strategies using tools like ZoomInfo, Lusha, and Apollo.

- Oversee cold calling campaigns to engage potential clients.

- Collaborate with marketing teams to ensure seamless lead qualification and nurturing processes.

Pipeline and Sales Management:

- Monitor and manage sales pipelines to ensure consistent progress toward targets.

- Ensure accurate and timely reporting of sales metrics and forecasts.

- Analyze data to identify opportunities for process improvements and increased efficiency.

Customer Engagement:

- Build and maintain strong relationships with prospects and customers.

- Address customer inquiries and resolve issues promptly to enhance satisfaction and retention.

Process and Tool Optimization:

- Implement best practices for inside sales processes.

- Leverage CRM systems effectively to track customer interactions and sales progress.

Required Skills:

- Proven track record of success in inside sales leadership roles, with a focus on driving revenue growth

and achieving sales targets.

- Strong understanding of inside sales strategies and tactics, including lead generation, qualification,

and pipeline management.

- Excellent leadership and management skills, with the ability to inspire and motivate a team to achieve

ambitious goals.

- Exceptional communication and interpersonal skills, with the ability to build rapport and establish

trust with internal and external stakeholders.

- Strategic thinker with the ability to develop and execute sales plans, analyse sales data, and make

data-driven decisions.

- Results-oriented mindset with a strong drive for achievement and a commitment to excellence.

- Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities

and deadlines.

Qualifications & Experience :

- Education: B-tech /MBA in Marketing &Sales, or a related field.

- Minimum of 15 years of experience in inside sales or a related field, with experience managing a

team.

- Proven track record of managing and motivating a successful sales team.

Skills and Abilities:

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Analytical mindset with the ability to interpret sales data.

- Proficiency in MS Office (Excel, Word, PowerPoint).

- Strong organizational and multitasking abilities.

COMPANY INTRODUCTION:

About us:

Operating for over a decade and headquartered in the tech city of Gurugram, Real Time Data Services

Pvt. Ltd. (RTDS) is a group of companies with its associate concerns providing cloud hosting and cloud

telephony services across industries in the Indian, UK, and US markets, including: Ace Cloud

(https://www.acecloudhosting.com) : Specializes in managed cloud hosting, public cloud, AWS cloud,

and cybersecurity solutions. Acefone (https://www.acefone.com): Offers cloud telephony and VoIP

solutions globally. Servetel (https://www.servetel.in): Provides cloud telephony systems, toll-free

numbers, and virtual numbers in the Indian market.

Key Highlights:

- Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 550+

employees.

- Data Center Partners: 13 data center partners located across the USA, UK, and India

Strategic Partnerships:

- Technology Partnership with TATA for hosted Contact Centre Services.

- Microsoft Direct Partner under the CSP Program.

- Intuit Authorized Commercial Hosting Provider.

Accreditations and Memberships:

- ISO/IEC 27001:2022 Certified

- Registered with NASSCOM.

- Member of the Internet Telephony Services Providers Association in the UK.

Awards and Recognitions:

- Customer Service Department of the Year Stevie Award (2024).

- CPA Practice Advisor Readers' Choice Awards (2023).

- VMware Accelerating Cloud Provider Partner Award (2020).

- K2 Quality Award for Customer Satisfaction (2019).

- Great User Experience Award by FinancesOnline (2018).

- User Favourite Award by Accountex USA (2016).

Website: https://www.myrealdata.in.