Squareops - Senior Manager - Inside Sales (8-12 yrs)

Senior Inside Sales Manager

About SalaryBox:

It's an amazing time to be joining SalaryBox as we continue to transform attendance and payroll for over 60 million MSME's in India. We launched the app in Jan 2021, and now have more than 1 million downloads of the app. We support more than 200k businesses and operate at scale. Backed by Y-Combinator, SalaryBox is India's leading attendance and payroll app. Considered to be the engine of economies around the world, the MSME segment in India alone has ~63 million units, and employs ~100 million people. The sector accounts for 27% of GDP and is crucial to the functioning of the economy. We are on a mission to make work easier for these business owners, managers, and employees so that they can focus on the things they do best. Today, SalaryBox is a fun bunch of analytical and ambitious folks building the first-of-its-kind technologies for the MSME ecosystem. We are here to enhance the employee experience of over 10 million end consumers in the next twelve months. Our mission is big, so we act with urgency in everything we do. We find creative ways to test ideas and learn today so that we focus on the right things tomorrow.

Job Summary:

- We are looking for a highly skilled and experienced professional to join our team as a Senior Inside Sales Manager.

- The candidate should have experience of handling new sales, renewals, upselling and cross selling team.

- As a manager, you will play a pivotal role in driving revenue growth and expanding our client base.

- You will be responsible for managing a team of inside sales representatives and implementing effective strategies to achieve sales targets.

- This role requires strong leadership abilities, excellent sales acumen, and a deep understanding of the IT industry and its products and services.

Key Responsibilities:

- Lead and manage a team of inside sales representatives to meet and exceed sales targets.

- Managing the process of conversion of leads received from various marketing channels.

- Preparing short-term and long-term sales plan, sales approaches and strategies.

- Consistently achieve revenue targets in line with team/organizational objectives.

- Hold monthly meaningful meetings with team members to discuss performance, coaching and feedback, training needs, and career discussions.

- Develop and implement sales strategies and tactics to generate new business opportunities and drive revenue growth.

- Coach and mentor the sales team, providing guidance and support to improve their performance and achieve individual and team objectives.

- Monitor sales activities and metrics, analysing data to identify trends, opportunities, and areas for improvement.

- Collaborate with other departments, such as marketing and product development, to align sales efforts with overall company goals.

- Stay up-to-date with industry trends, competitive landscape, and new technologies to ensure a deep understanding of the IT services market.

- Prepare sales forecasts, reports, and presentations for senior management, providing insights and recommendations for business growth.

Requirements and Qualifications:

- 8+ years of experience in Inside sales and account management.

- Ability to handle the entire inside sales process end to end right from sourcing the data, reaching out to contacts, evincing interest in our services and enabling prospects to talk/meet with our on-site sales team.

- Eager to expand company with new sales, clients, and territories.

- Knowledge of sales process from initiation to close.

- Previous experience in inbound sales, inside sales experience, or related sales experience preferred.

- Strong leadership skills with the ability to motivate and inspire a sales team.

- Demonstrated track record of achieving sales targets and driving revenue growth.

- Deep knowledge of IT services, including software development, cloud solutions, cybersecurity, and infrastructure management.

- Familiarity with CRM software and sales analytics tools for data-driven decision making.

- Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

- Problem-solving mind-set, with the ability to analyse complex situations and propose effective solutions.

- A customer-focused approach with a strong commitment to providing exceptional service and building long-term relationships.