Senior Manager - Enterprise Sales

The Role:

This role is a key enabler to help Razorpay s merchant ecosystem become successful by using loyalty and rewards for acquisition of new customers and distributing offers to increase transactions. In particular, this role owns the global rewards ecosystem in multiple form factors from thousands of merchants - discount offers, gift cards, memberships, reward points and cashback. Our ideal candidate has relevant experience in forging strategic alliances, and demonstrated PL ownership of rewards, offers and gift cards.

The role oversees strategic alliances with the brand whilst driving new business and commercial success.

Roles and Responsibilities:

• Be a part of the Merchant Alliances team to create / maintain partnerships with a wide range of merchants and retailers across geographies , categories and industries.
• Own merchant rewards PL. Drive rewards aggregation in multiple form factors (discount offers, gift cards, memberships, merchant-funded reward points or cashback and more) and rewards distribution through multiple publishing channels.
• Demonstrate rewards performance to key merchant partners on a monthly/quarterly basis. Monitor sales/redemptions and take required action to drive offtake.
• Engage and build relationships with key stakeholders to drive sales of GVs/Memberships and offers offtake. Own initiatives end to end, work with cross functional teams, optimize, execute and deliver campaigns.
• Design and implement tactical offers and rewards programs/campaigns for each Customer (Bank , Fintech or Payment Network) with a goal to increase share of spends in each merchant partner associated in the campaigns.
• Maintain and build on the catalog for all merchant rewards, and maximize cost-per-sale commission revenue.

Mandatory Qualifications:

• 6 - 8 Years of overall experience of which 4+ years in the Partnerships / Business Development / Sales space focused around merchants from categories like E-Commerce, Omnichannel Retail, Fintech, Travel, Quick Commerce etc.
• Demonstrated ability to source deals, onboard partners, merchant-funded offers and working closely with merchants to increase distribution and transactions / redemptions - related metrics.
• Project management experience and ability to handle multiple time-sensitive projects and competing priorities.
• Great written and verbal communication skills and ability to work effectively on multiple external and internal Business requirements.
• High energy team player with demonstrated ability to forge deep relationships with multiple stakeholders across marquee merchant accounts and driving revenue.
• Data-driven thinking and an affinity for numbers, MIS.
• Ability to thrive in a fast-paced, fluid, and collaborative environment
• Analytical capability to deal with the technical, contractual, and financial aspect of the business.
• Ability to effectively think strategically and influence cross-functional teams, such as Operations, Solutions, Product etc. so as to have the required prioritization accorded. Willing to travel to meet with merchants / banks.

Location: Delhi / Bangalore/ Mumbai