Office Supervisor

Office Supervisor

Ramada Khajuraho

About the Role:

We are seeking a dynamic and organized Office Supervisor to oversee the day-to-day operations of our office at Ramada Khajuraho. As a key member of our team, you will play a crucial role in ensuring efficient administrative processes, maintaining a positive work environment, and providing exceptional support to our staff and guests.

Key Responsibilities:

• Office Administration:
• Manage and coordinate office activities, including scheduling, filing, and record-keeping.
• Oversee office supplies inventory and procurement.
• Maintain a clean, organized, and welcoming office environment.
• Team Management:
• Supervise and guide office staff, ensuring they are well-trained and motivated.
• Assign tasks and delegate responsibilities effectively.
• Monitor staff performance and provide constructive feedback.
• Address employee concerns and resolve issues promptly.
• Guest Services:
• Assist guests with inquiries, requests, and complaints.
• Provide information about local attractions, transportation, and other services.
• Resolve guest issues in a timely and professional manner.
• Financial Management:
• Assist with financial tasks, such as invoicing, payments, and expense reports.
• Maintain accurate financial records.
• Communication:
• Communicate effectively with staff, guests, and management.
• Handle incoming calls and emails professionally.
• Prepare reports and presentations as required.

Qualifications and Skills:

• Proven experience in office administration or a similar role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in computer skills, including Microsoft Office Suite.
• Ability to work independently and as part of a team.
• A positive attitude and a customer-focused approach.
• Knowledge of hotel operations and procedures (preferred).

What We Offer:

• Competitive salary and benefits package
• Opportunity to work in a beautiful historical location
• A chance to be part of a dynamic and growing hospitality team
• Professional development and growth opportunities