Front Office Executive

Dear Candidature,

we have open position for Front Office Executive / Help-desk Executive at our client site for corporate Sector.

Location: Sanctacruz /Prabhadevi

Gender-Any

working days -6 days /Sunday fixed off

Salary-Depend upon Experience

Vacant :5Nos

Role & responsibilities:

• Attend internal & external calls / e-mails of the clients. i.e. (Requests/Complaints/Queries) and collaborate with the relevant stakeholders for providing them with timely resolution.
• Understanding of facility management operations, general administration and housekeeping related queries and complaints.
• Prepare daily call log summary to analyze data.
• Prepare monthly MIS report & daily report i.e. a record of daily call logs, pending complaints, technical issues with the status and closure details, or any other report as required.
• Work on the helpdesk software to keep acknowledging the tickets raised and ensuring timely closure of those tickets.
• Maintain & file all the necessary required documents and records.
• Taking minutes of weekly and monthly meetings.

Desired Candidate Profile: -

• Any Graduation
• Good command over English - Verbal & Written
• Computer Proficiency (Ms. Office / Outlook / Mail drafting)
• Relevant experience about 2-3 years in similar profile

Interested candidate, please do share resume on laxmi.dubey@psipl.co.in or call on 7841078428

Regards,

Laxmi Dubey -HR

PSIPL

7841078428