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68 Radisson Hotels Jobs
Steward
0-3 years
₹ 1.8 - 2.3L/yr (AmbitionBox estimate)
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Steward
Radisson Hotels
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Communicates and demonstrates Yes I Can service to other employees.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest services.
- Listens, apologises with empathy, finds a solution and follows through when resolving guest problems.
- Assumes the responsibility to notice when the guest is not satisfied and uses best judgement as to when it is appropriate to use the 100% guest Satisfaction Guarantee.
- Performs other duties as required to provide Yes I Can genuine hospitality.
- Presents menus, suggests cocktails and/or daily specials.
- Exhibits knowledge of all items on the menu and wine list.
- Takes order.
- Prepares order for presentation to guest.
- Replenishes water.
- Makes and pours coffee for the customers.
- Clears table throughout dining experience using proper methods for removing dishes, glassware and silverware.
- Processes customer restaurant bills promptly and accurately.
- Cleans tables, chairs and floor area.
- Resets table quickly.
- Polishes silverware and folds linen.
- Check the overall condition of the dining room, ensuring its readiness for customers.
- Assists service team as necessary to meet or exceed guest expectations.
- Log book and reservations must be read at the beginning of each shift.
- Possesses a valid liquor card at all times.
- Acquires a working knowledge of hotel, in-house facilities and local information to respond to customer questions in these areas. Promote all other services the hotel provides.
- Informs supervisor/manager of any customer dissatisfaction.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Attends work on time and as scheduled.
- Follows hotel grooming, hygiene and dress standards.
- Minimise safety hazards by following all safety rules and procedures.
- Refrain from personal conversations with other staff at the main entrance.
- Fill out time sheet on the completion of each shift, and have supervisor co-sign.
Employment Type: Full Time, Permanent
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What people at Radisson Hotels are saying
Rating based on 22 Steward
reviews
Anonymous · Other
in Imphal
It tends to give high focus on customer service which I was able to learn and grow for my upcoming future
- Salary - Good
A feeling that you're ready for more responsibility,which am ready for...
Steward salary at Radisson Hotels
What Radisson Hotels employees are saying about work life
Radisson Hotels Benefits
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