QBrainX - ServiceNow SPM Lead (8-10 yrs)

Job Title : ServiceNow SPM Certified Lead

Job Location : Al Khobar, Saudi Arabia (Onsite)

Experience : 8 to 10 years in ServiceNow Development & Leadership

Certification : ServiceNow SPM Certified (Mandatory)

Full-Time Opportunity

Position Overview :

We are looking for a ServiceNow SPM Certified Lead to drive Strategic Portfolio Management (SPM) implementations. The ideal candidate will have strong hands-on experience in SPM, ITBM, and ITSM, along with expertise in ServiceNow scripting, integrations, and solution architecture. This is an onsite role in Al Khobar, Saudi Arabia, offering a great opportunity to lead enterprise-level ServiceNow projects.

Key Responsibilities :

- Lead end-to-end ServiceNow SPM implementations, ensuring alignment with business objectives.

- Architect, configure, and optimize Strategic Portfolio Management (SPM) and ITBM modules.

- Collaborate with stakeholders, business teams, and consultants to gather requirements and translate them into ServiceNow solutions.

- Drive ServiceNow scripting & automation using JavaScript, Glide API, Business Rules, UI Policies, & Flow Designer.

- Oversee ServiceNow integrations with third-party applications using REST/SOAP APIs & Web Services.

- Implement best practices, governance, and performance optimization within the ServiceNow platform.

- Mentor and lead a team of developers, ensuring high-quality solution delivery.

Required Skills & Experience :

- 8 to 10 years of experience in ServiceNow development & leadership.

- ServiceNow SPM Certification is mandatory.

- Expertise in SPM (Strategic Portfolio Management), ITBM (PPM, APM, Agile, Demand Management), & ITSM.

- Hands-on experience in ServiceNow scripting & automation (JavaScript, Glide API, Business Rules, UI Policies).

- Strong understanding of ServiceNow architecture, workflows, and reporting.

- Experience with integrations using REST/SOAP APIs, Web Services, and MID Server.

- Ability to gather business requirements, provide technical solutions, and drive enterprise implementations.

- Excellent communication, stakeholder management, and leadership skills.