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QBrainX - ServiceNow ITSM Developer (4-8 yrs)
QBrainX
posted 10d ago
Flexible timing
Key skills for the job
Job Title : ServiceNow ITSM Developer
Experience : 4 to 8 years
Job Location : Onsite - Chennai / Bangalore / Noida / Hyderabad (Hybrid)
Notice Period : Immediate joiners or candidates who can join within 15 days preferred
Job Summary :
We are seeking a skilled ServiceNow ITSM Developer with 4 to 8 years of experience to join our team. The ideal candidate should have a strong background in implementing ITSM projects, hands-on expertise in ServiceNow scripting and integrations, and excellent communication and interpersonal skills.
Key Responsibilities :
- Design, develop, and implement ServiceNow ITSM solutions based on business requirements.
- Customize and configure ITSM modules such as Incident, Problem, Change, and Service Request Management.
- Develop and maintain ServiceNow scripts including Business Rules, Client Scripts, UI Policies, Script Includes, and Workflows.
- Integrate ServiceNow with third-party applications using REST/SOAP APIs, MID Server, and Web Services.
- Optimize system performance and ensure best practices for ServiceNow development and administration.
- Collaborate with stakeholders to gather requirements and deliver effective solutions.
- Perform unit testing, debugging, and troubleshooting of ServiceNow applications.
- Stay updated with ServiceNow latest releases and features to enhance system capabilities.
Required Skills :
- Strong hands-on experience in ServiceNow scripting (JavaScript, Glide API).
- Experience in ITSM module implementation with best practices.
- Expertise in ServiceNow integrations using REST/SOAP APIs.
- Knowledge of Service Portal, UI Policies, Business Rules, and Workflows.
- Understanding of CMDB, Discovery, and Asset Management is a plus.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills to work with cross-functional teams.
Additional Details :
Work Mode : Hybrid (Onsite presence required in Chennai / Bangalore / Noida / Hyderabad).
Functional Areas: Other
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