QBrainX - ServiceNow Developer (6-8 yrs)

Job Title : ServiceNow Developer (ITOM / ITBM / SPM / HRSD / ITAM / GRC / Scope or Custom Application / CSM)

Experience level : 6 to 8 years

Job Location : Remote

Notice Period : Immediate joiners or those who can join within 2 weeks preferred.

Job type : Full time

Job Description :

We are seeking an experienced ServiceNow Developer with 6 to 8 years of hands-on experience in ServiceNow development, implementation, and customization.

As a ServiceNow Developer, you will play a key role in developing and maintaining the ServiceNow platform for our clients.

You will be responsible for designing, developing, and delivering solutions for ITSM and other ServiceNow modules.

Key Responsibilities :

- ServiceNow Module Development : Develop and implement solutions using ServiceNow, with a primary focus on ITSM.

- Must have expertise in at least one of the following ServiceNow modules: ITOM / ITBM / SPM / HRSD / ITAM / GRC / Scope or Custom Application / CSM.

- Scripting & Customization : Write and maintain complex ServiceNow scripts (e.g., Business Rules, Client Scripts, UI Scripts, Script Includes) to meet business requirements.

- Integration: Strong experience in integrating ServiceNow with third-party applications using REST, SOAP, Web Services, or Integration Hub.

- Module Implementation : Lead and support the implementation of at least one ServiceNow module from scratch, ensuring a seamless deployment.

- Configuration & Customization : Work with stakeholders to gather requirements, configure and customize the platform according to business needs, and create user-friendly solutions.

- Upgrades & Maintenance : Ensure timely upgrades and maintenance of ServiceNow applications while minimizing business disruption.

- Collaboration & Support : Work closely with project managers, business analysts, and other technical teams to ensure successful implementation and issue resolution.

- Documentation : Develop technical documentation for configurations, customizations, and integrations for internal and client reference.

Skills and Qualifications :

Experience : 6 to 8 years of experience in ServiceNow development, with deep expertise in ITSM and at least one other ServiceNow module (ITOM / ITBM / SPM / HRSD / ITAM / GRC / Scope or Custom Application / CSM).

Scripting & Development : Strong hands-on experience with ServiceNow scripting languages (JavaScript, Glide API), business rules, client scripts, and other ServiceNow-specific scripts.

Integration Experience : Expertise in integrating ServiceNow with external systems and applications using various integration tools (e.g., REST, SOAP, Web Services).

Module Implementation : Proven experience in implementing at least one module from scratch in ServiceNow.

Certification : ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) is preferred.

Problem-Solving : Strong troubleshooting and problem-solving abilities.

Communication Skills : Excellent written and verbal communication skills, with the ability to work in a collaborative and fast-paced environment.

Preferred Tools : Knowledge of ServiceNow Studio, Flow Designer, Orchestration, and Service Portal.