ServiceNow Developer - ITOM Module (4-6 yrs)

Job Title : ServiceNow Supervisor Developer

Location : Bangalore, Hyderabad

Experience : 4-6 Years

Roles And Responsibilities :

- Troubleshooting and solving existing problems

- Identifying and assessing technical solutions

- Managing development deliverables using an Agile Framework

- Support customers across various time zones.

- Developing new solutions on the ServiceNow platform

Required Qualifications :

- 4 to 6 years of total IT experience

- Minimum 3 years of ServiceNow Support and Development experience

- BE/BTech degree in Computer Science, Information Systems or equivalent field

- ServiceNow Certifications - CSA

Good To Have Skills :

ITIL Foundation V3 or v4 certification

- ServiceNow Certifications - CAD, CIS-ITSM, CIS-CSM, CIS-SPM

Knowledge, Skills and Abilities :

- Experience with ServiceNow modules - ITSM, SPM, CSM, IntegrationHub

- Experience with application support and development activities.

- Ability to develop quality solutions independently.

- Experience creating and configuring ServiceNow Business Rules, UI Policies, UI

Actions, Client Scripts, Flows and ACLs.

- Understanding or experience with technical aspects of ServiceNow such as

JavaScript, XML, HTML, AngularJS, CSS, LDAP, MS Active Directory, SSO, SOAP and REST.

- Code debugging techniques.

- Write code adhering to coding best practices.

- Experience with ServiceNow modules - ITOM, ITAM, CMDB

- Experience with resolving issues within strict SLA timelines.

- Ability to work in shifts or out of standard working hours

- Experience with Upgrade and Cloning activities.

- Knowledge of Service Portal, UI Builder, Workspaces, Integrations, Now Assist,

- Performance Analytics, Scoped applications,

- Experience with working in a client-facing environment.