AES Salesforce Technical Analyst Specialist and Senior Associate

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business
issues from strategy to execution

PwC Professional skills and responsibilities for this management level
include but are not limited to
Use feedback and reflection to develop selfawareness, personal strengths and address development areas


Proven track record as an SME in chosen domain


Mentor Junior resources within the team, conduct KSS and lessons learnt


Flexible to work in stretch opportunities/assignments


Demonstrate critical thinking and the ability to bring order to unstructured problems


Ticket Quality and deliverables review


Status Reporting for the project


Adherence to SLAs, experience in incident management, change management and problem management


Review your work and that of others for quality, accuracy and relevance


Know how and when to use tools available for a given situation and can explain the reasons for this
choice


Seek and embrace opportunities which give exposure to different situations, environments and
perspectives


Use straightforward communication, in a structured way, when influencing and connecting with others


Able to read situations and modify behavior to build quality relationships


Uphold the firms code of ethics and business conduct


Demonstrate leadership capabilities by working with clients directly and leading the engagement


Work in a team environment that includes client interactions, workstream management, and crossteam
collaboration


Good Team player

Take up cross competency work and contribute to COE activities


Escalation/Risk management


Minimum Degree Required (BQ) *
BE / B Tech / ME / M Tech / B

SC / B

Com / BBA
Degree Preferred
Bachelors degree
Required Field(s) of Study (BQ)
Preferred Field(s) of Study
BE / B Tech / ME / M Tech / B

SC / B

Com / BBA
Minimum Year(s) of Experience (BQ) * US
6 to 10 years of experience in Salesforce
Certification(s) Preferred
Required Skills *
6 to 10 years of experience in Salesforce with following skills
Extensive experience working with Sales Cloud, Commerce Cloud, Service Cloud, Marketing
Cloud


Experience with Salesforce APIs, Apex Triggers and Classes, SOQL, Force

com Tool and Toolkits


Experience in working with Salesforce Workflow Rules and Approvals, Visual Flow, Process
Builder, and Salesforce limitations


Strong project experience in any one of the skill set like Salesforce Field Service
Lightning , Docusign / CLM , Community Cloud,Salesforce Commerce Cloud,Salesforce Marketing
Cloud,Salesforce Pardot,Salesforce Tableau and Salesforce Slack
Experience with REST/SOAP APIs (XML, JSON)


User Interface LWC, Salesforce Visual Force, HTML5, JavaScript, CSS, Lightening, jQuery,
AJAX


Familiar with Salesforce Sites


Familiar with ETL tools (i

e

, Mulesoft s Dataloader)


Experience with Agile development processes, continuous integration, deployments


Working knowledge of Jira or similar project management/issue tracking tools


Strong understanding of design principles, technically scalable data modeling, Force

com
development best practices


Develop accurate estimates on level of effort for timely project execution


Review and assure quality in all code entering the codebase


Continually evaluate and refractor code base for increased extensibility


Proficiency in developing unit testing with assertions for core functionality


Comprehensive experience in debugging and troubleshooting in Salesforce


Selfstarter who has the ability to multitask in a dynamic environment


Take responsibility for endtoend solution delivery for their respective tracks


Customerfocused attitude


Detailedoriented individual with the ability to rapidly learn and take advantage of new concepts,
business models and technologies


Team player with strong communication skills


Good communication skills


Ability to problem solve highlevel software and application issues


Unit/Integration testing and support of UAT testing including development of test scenarios if
required
Data mapping and support of data cleanup
Golive readiness preparation including cutover activities if required
Hypercare coverage after golive
Preferred Skills *
Apex coding (absorbing/processing data)
Integration of thirdparty applications (APIs SOAP, REST, JSON)
Automation (using Batch)
Relational databases (SQL)
Experience working on a team using Scrum or other Agile project framework
Experience in webdesigning, HTML5, CSS3, Hibernate, Git
Experience in integrating Salesforce with other applications via realtime, batch, synchronously
and asynchronously
Experience in creating and managing complex workflow rules, data validation and triggers
Experience in Salesforce Out of the Box functionalit