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Client Experience_Associate

2-3 years

₹ 2.05 - 31L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru, Hyderabad / Secunderabad

1 vacancy

Client Experience_Associate

PwC

posted 5mon ago

Job Description

Not Applicable
Specialism
Advisory - Other
Management Level
Associate
Job Description & Summary
A career in National Special Functions, within Business Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.

Our Acceleration Center team is responsible for developing programs and initiatives directed at designing, developing, and implementing a robust Business Process Management Solutions Platform to enable effective scalability and sound management of PwC s Acceleration Center operations on a worldwide scale.
As an Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
  • PwC Acceleration Centers (ACs) span 11 geographic locations with 34,000+ dedicated professionals providing virtual client engagement support around the world and across all of PwC s services and capabilities. Our ACs are an integral part of PwC s strategy of bringing the strength of our people, capabilities and technology together to support our clients in building trust and delivering sustained outcomes for their businesses.
    Role & Responsibilities:
    Our Consulting Solutions AC Client Experience team is responsible for developing and executing the vision and strategy for PwC US AC s global AC client experience. The team works closely with US firm CX and network firm CX teams to drive a consistent global experience when our clients visit our AC s.
    The candidate will be coordinating all AC CX tours of the AC CX Acceleration Center. The primary responsibilities will include:
  • Support Senior Associate(s) with clients and Partners on tours in the AC CX Bangalore Client Experience Center.
An opportunity to work in a fast paced and innovative environment along with a group of world class and entrepreneurial professionals. An excellent opportunity to work with the global and local communications team and PwC Advisory business.
What we offer:
Opportunity to learn from PwC s consulting environment and expect to get broad exposure to a variety of industries and assignments. Works well with individuals and groups in a public environment Cultural sensitivity, cross-cultural communication and effectiveness working in global organization Ability to work methodically and meet deadlines Enthusiastic and friendly; positive and outgoing attitude Articulate, professional and responsible High level of initiative and intellectual curiosity Highly organized and exceptional attention to detail Knowledge of PwC s practice areas and capabilities
Minimum Degree Required :
Bachelor s degree
Minimum Years of Experience :
2 - 3 year(s)
Preferred Qualifications :
Degree Preferred :
Bachelor s degree
Preferred Fields of Study :
Degree in Marketing/Communications, Business
Preferred Knowledge/Skills :
Superb communication and presentation skills When needed, work with 3rd party vendors to deliver client experience excellence Ensure all supplies are well stocked Provide general support to logistics and content teams for upcoming events Support the client visit experience program and delivery, facilitation and execution Ensure all standardized content is shared with the client account team, properly branded and ready for the client team review Coordinate all administrative aspects of the visit - bios, meals, BXT activities, etc. Coordinate the AC Practice team and Client Account team to ensure any customized content or demos are prepared, reviewed and tested in advance of the meeting Take notes, action items and keep project workbooks up to date from all client planning calls Provide support to Seniors and Manager(s) with process and all planning aspects of client visits Work with the logistics team leader to manage the planning and execution of the visitor s experience Work with Client Account team and AC Practice team to plan the visit using our established processes and procedures
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship
No
Government Clearance Required
Yes
Job Posting End Date

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

PwC Interview Questions & Tips

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Top PwC Associate Interview Questions

Q1. Create a table with specified columns Alter the table and add new columns Create another table with help of existing tables Write a query wh ... read more
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What people at PwC are saying

3.4
 Rating based on 1.3k Associate reviews

Likes

Good clients and good team

  • Skill development - Good
  • +1 more
Dislikes

Work life balance, dry promotion and no shift allowance specially at Mumbai location, also pay is not good for Mumbai. They pay same for Kolkata and Mumbai and force people to come to Mumbai.

  • Work satisfaction - Poor
  • +2 more
Read 1.3k Associate reviews

Associate salary at PwC

reported by 13.1k employees
₹4.8 L/yr - ₹17 L/yr
41% more than the average Associate Salary in India
View more details

What PwC employees are saying about work life

based on 9.1k employees
75%
88%
58%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PwC Benefits

Submitted by Company
Staff discounts
Professional Memberships
In-house learning tools
Referral Bonuses
Corporate Plan
Buy more leave! +7 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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PricewaterhouseCoopers Pvt Ltd, The Millenia, Tower D , # 1 & 2 Murphy Road, Ulsoor Bengaluru
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