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Engaged Employer

Hilti

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3.5

based on 602 Reviews

Video summary

53 Hilti Jobs

Sr. Technical Account Manager

HILTI

3.5

based on 602 Reviews

3-8 years

Ludhiana

1 vacancy

Sr. Technical Account Manager

Hilti

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Logistics CRM Technical Services Business Planning Interpersonal Skills

+ 2 more

Job Description

Whats the roleAs an Account Manager, you will be part of a dynamic team, driving value and forging long-term relationships with key customers
This is a B2B sales role, cantered on high-level customer consultation
Youll help shape the future of construction with Hiltis innovative solutions
You ride the iconic Hilti red car, equipped with our latest products, ready to solve customer problems and Make Construction Better
Who is HiltiHilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond
Where strong customer relationships are creating solutions that build a better future
Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes
Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers
What does the role involveDevelop and implement strategies for key account growth, turning customers into business partners
Build strong relationships with key accounts, and take the lead to drive a top-down approach Proactively identify and capture new business opportunities within your territory Visit Customer Jobsites and Offices, analyse customer needs and provide efficient solutions and technical support
Deliver focused product demonstrations Seminars and ensure customers see the value in our solutions
Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity
Maintain detailed records of customer interactions and potential opportunities in our CRM Achieve sales targets and drive revenue growth through effective customer engagement
Manage credit collections and maintain customer satisfaction
Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences
Stay informed about market trends and competitor activities
- We are a multinational company - We are certified a great place to work - We are ranked number 12th globally as the best employer worldwide What do we offerYour responsibilities will be great and, with them, we ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results
We ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets
It s a great way to find the right match for your ambitions and achieve the exciting career you re after
We have a very thorough people review process which enables your career progression as soon as you re ready for the next challenge
What you need is: Ideally a Bachelor s degree in Engineering (Civil, Mechanical, Electrical) or related field
MBA/PGDM is a plus Strong communication and interpersonal skills
Problem-solving ability and a solution-selling mindset
Prior sales or business development experience
Drive for results and ability to work in a collaborative team environment
Learning agility and adaptability in a fast-paced commercial environment
Business planning skills to maximize productivity and customer-facing time

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Hilti Interview Questions & Tips

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What people at Hilti are saying

3.3

Rating based on 70 Technical Account Manager reviews

Anonymous · Sales & Business Development in Mumbai

Likes

Excellent Learning and very process based company. Hilti demands a very respectable position in market and has a very special approach to customers.

Skill development - Excellent

Dislikes

Poor management, micro level management from managers. Pressure is put on to show sales everyday. Internal politics in ruining the company's valued culture.